Open to opportunities

Akhil Sharma

@akhilsharma3

Message

Operations and database professional turning accurate data into faster, reliable decisions.

Canada

Message

What I'm looking for

I’m looking for a role where I can combine accurate data work (SQL/Excel, validation) with operational excellence—improving reporting quality, documentation integrity, and decision-making in a fast-paced, process-driven team.

I’m a detail-oriented operations and data professional with 3+ years of experience in high-volume environments, combining administrative support, data entry accuracy, and documentation integrity. In my current Shift Supervisor role, I coordinate daily workflows, maintain precise sales, inventory, and labor records in Microsoft Excel, and handle 100+ customer transactions per shift while keeping cash management and compliance on track.

I’ve also worked in analytics-focused positions, including Database Analyst experience where I validated and analyzed customer and policy data across 2,000+ records using SQL and Microsoft Excel. I led a fraud detection project as a Data Science Project Lead, collecting and cleaning structured datasets, analyzing transaction patterns for anomalies and compliance risks, and presenting findings to support data-driven decisions. I’m energized by environments where organization, accuracy, and clear communication directly improve operational efficiency.

Experience

Work history, roles, and key accomplishments

Current

Shift Supervisor

Current

Tim Hortons

Oct 2021 - Present (4 years 7 months)

Managed daily operations and coordinated team workflow to improve service speed and operational excellence. Processed 100+ customer transactions per shift and maintained accurate Microsoft Excel records for sales, inventory, and labor while resolving customer inquiries and preparing daily performance reports.

Operations Management Team Coordination Microsoft Excel Data Entry Customer Service

Data Science Project Lead

Loyalist College

Jan 2023 - Apr 2023 (3 months)

Led a team of 4 to develop a fraud detection system and ensure project documentation and research met rigorous standards. Collected, cleaned, and analyzed structured transaction datasets using Excel and SQL to identify patterns, anomalies, and compliance risks, then presented data-driven findings.

Fraud Detection Data Cleaning Data Validation SQL Microsoft Excel Data Quality Team Leadership

Database Analyst

ICICI Prudential Life Insurance

Sep 2020 - Sep 2021 (1 year)

Analyzed customer and policy data to ensure accuracy across 2,000+ records and maintain data integrity. Extracted and reviewed information using SQL and Microsoft Excel, resolved discrepancies, generated reports, and supported documentation, scanning standards, and administrative workflows.

SQL Microsoft Excel Data Validation Data Integrity Reporting Administrative Support Customer Policy Data Analysis Data Extraction