Looking for a job

Komal Hapaliya

@komalhapaliya

Message

I build customer relationships and drive sales through needs-based recommendations, service, and follow-up.

Canada

Message

What I'm looking for

I'm looking for a full-time, sales-driven and customer-focused role where I can build client relationships, meet performance targets, recommend relevant solutions, and provide reliable service.

I've supported customers and sales goals at Experior Financial Group, Walmart, and GAP through needs-based conversations, product recommendations, and responsive service. At Experior, I conduct outbound outreach, explain insurance and investment solutions, schedule consultations, and maintain accurate client documentation.

I'm comfortable in fast-paced, target-oriented environments, handling objections, transactions, returns, and customer concerns with active listening and a customer-first approach. I bring experience with CRM systems, POS systems, client follow-up, upselling, and cross-selling.

Experience

Work history, roles, and key accomplishments

Current

Financial Associate

Current

Experior Financial Group

Jun 2025 - Present (1 year 3 months)

Conducts outbound calls to prospective and existing clients to identify financial needs, explain insurance and investment solutions, and build strong client relationships. Uses a needs-based sales approach to recommend appropriate products and services.

Outbound Calling Selling To Customer Needs Insurance Investment Solutions Customer Relationship Management Objection Handling Compliance Documentation

Current

Customer Service Associate

Current

Walmart

Feb 2025 - Present (1 year 7 months)

Provides friendly and efficient customer service in a fast-paced retail environment, assisting with product questions, purchases, returns, and exchanges. Handles challenging situations professionally and processes transactions accurately using POS systems.

Customer Service Active Listening Communication Skills POS systems Conflict Resolution Teamwork Inbound Calls

Customer Service & Sales Associate

Gap

Sep 2023 - Dec 2024 (1 year 3 months)

Provided personalized customer service by understanding preferences and recommending products based on needs. Used consultative selling techniques to support store sales goals and processed transactions accurately.

Customer Service Consultative Selling Product Recommendations Upselling POS systems Merchandising Teamwork