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Kolli Durgaprasad

@kollidurgaprasad

Customer Support Executive at Alldigi Tech who handled 100+ daily customer interactions and validated 10,000+ records.

What I'm looking for

I’m seeking an Onboarding Documents Associate role where I can review and validate documentation quickly and accurately.

At Alldigi Tech Pvt. Ltd., I handled 100+ daily outbound customer interactions, explaining products and services and addressing customer concerns. I met and exceeded calling and performance targets.

In my work and projects, I’ve validated 10,000+ records for accuracy and consistency and built an interactive Power BI dashboard for sales, profit, returns, and discounts. I’m a Computer Science graduate seeking an Onboarding Documents Associate role focused on reviewing and validating documentation quickly and accurately.

Experience

Work history, roles, and key accomplishments

AL

Customer Support Executive (Outbound)

Alldigi Tech Pvt. Ltd.

May 2026 - Aug 2026 (3 months)

Managed 100+ daily outbound customer interactions, explaining products and services, handling objections, and meeting performance targets.

Client Communication Objection Handling Active Listening CRM documentation Time Management

Performance Targets

Education

Degrees, certifications, and relevant coursework

AA

Aditya Engineering College (A)

Bachelor of Technology, Computer Science and Engineering

2022 - 2026

Grade: 7.7 CGPA

Pursued a Bachelor of Technology in Computer Science and Engineering, achieving a CGPA of 7.7.

CA

Cisco Networking Academy

PCAP: Programming Essentials in Python, Programming

Completed the PCAP: Programming Essentials in Python certification.

MI

Microsoft

Career Essentials in Data Analysis, Data Analysis

Completed the Career Essentials in Data Analysis certification.

IN

Infosys

Power BI for Business Professionals, Business Intelligence

Completed the Power BI for Business Professionals certification.

OR

Oracle

OCI Certified Generative AI Professional, Generative AI

Completed the OCI Certified Generative AI Professional certification.

Tech stack

Software and tools used professionally

Gmail

Python

Power BI

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

300k-450k INR

Job categories

Onboarding Documents Associate

Skills

Data Validation Data Quality Checks Record Accuracy

Inconsistency Identification

CRM documentation

Customer Support

Outbound Calling Client Communication Objection Handling Case Follow Up Task Prioritization DAX Trend Analysis Data Analysis Power BI

Interested in hiring Kolli?

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