At Graphic Packaging International, I deploy and maintain over 100 Windows workstations and support application, file, and print servers, helping maintain 99.9% uptime. I administer Active Directory for 100+ users and provide Tier 1 and Tier 2 support across hardware, software, and network issues.
I also support security and data protection work, using OneTrust for data subject access requests, privacy impact assessments, and vendor risk assessments. I respond to SIEM alerts and document infrastructure changes and audit trails.
Earlier, at Shadow Defense, I monitored security events with Splunk, investigated ransomware attacks, and developed correlation rules. My experience also includes network support at Vodatech Ltd and IT helpdesk support at SolarCreed.
