Kolawole Ekiran
@kolawoleekiran
Experienced IT support and cybersecurity professional skilled in Microsoft 365 and systems troubleshooting.
NigeriaWhat I'm looking for
I am an IT support and cybersecurity professional with over 10 years' experience administering Microsoft 365, managing Active Directory, and resolving complex technical issues. I have led enterprise Office 365 deployments, improved system efficiency, and managed technical support operations to meet SLA targets.
My recent work includes Tier 2 support and Splunk monitoring, Azure VM deployment, and packet analysis with Wireshark, alongside contract technical advisory and user training. I am dedicated to delivering reliable technical solutions, improving IT service performance, and advancing security monitoring practices.
Experience
Work history, roles, and key accomplishments
Cyber Security Analyst Intern
Hagital Consulting
Jan 2024 - Present (2 years 2 months)
Provided Tier 2 support for Microsoft 365, configured and monitored Splunk alerts, and conducted packet analysis with Wireshark to resolve network issues and improve incident detection.
Technical Advisor (Contract)
Various Clients
Jan 2020 - Present (6 years 2 months)
Delivered technical support to corporate users and executives, resolved Microsoft 365 and SharePoint issues, and conducted onboarding and training while ensuring escalations met SLA timelines.
Assistant ICT Manager
Hogl Energy Ltd
Jan 2012 - Dec 2019 (7 years 11 months)
Managed enterprise Microsoft 365 deployment and Active Directory administration, led migration to cloud-based services and improved login/system efficiency by 50% while supervising technical support operations.
Helpdesk Supervisor
Honeywell Oil & Gas Ltd
Jan 2009 - Dec 2012 (3 years 11 months)
Provided frontline IT support for Outlook/Exchange, monitored and prioritized ticket queues, and developed knowledge base documentation to reduce recurrence of common issues.
Education
Degrees, certifications, and relevant coursework
Brigham Young University
Bachelor of Science, Information Technology
Pursued a Bachelor of Science in Information Technology (status indicated as 'In View').
OpenClassrooms
Diploma (Level 6), Front-End Development
Completed a Level 6 Diploma program in Front-End Development.
WAEC / SSCE
WAEC/SSCE, Secondary Education
Completed secondary education with WAEC/SSCE at Baptist Academy, Lagos.
LetsDefend
Training, Security Operations
Completed SOC Analyst career path training on LetsDefend.
ISC²
Certification, Cybersecurity
Certified in Cybersecurity through ISC².
Cisco Skills for All
Training, Cybersecurity
Completed Junior Cybersecurity Analyst training via Cisco Skills for All.
Data Analyst Certification (Entry Level)
Certification, Data Analysis
Obtained an entry-level Data Analyst certification.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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