KOGAM KATE

KK

Open to opportunities

KOGAM KATE

@kogamkate

I deliver customer support, administrative coordination, and data-driven reporting.

What I'm looking for

I'm looking for a customer support, administrative support, or data-focused role where I can use clear communication, accurate record management, and a solutions-first approach while continuing to grow with technology-driven teams.

I've supported guests at Orian Hotels by managing bookings, check-ins, check-outs, inquiries, complaints, billing, and cashier duties.

At the National Assembly, I handled record keeping, typing, filing, correspondence, visitor support, and office-supply inventory as an NYSC Office Assistant. I bring a calm, solutions-first approach to phone, live chat, and email interactions.

As a Junior Data Analyst Intern at InsightPeak Analytics, I cleaned and organized data in Excel and Power Query, then built dashboards and reports to track performance trends. Working remotely strengthened my self-management, communication, and attention to detail.

With a B.Sc. in Computer Science and foundational web support experience in HTML, CSS, PHP, Bootstrap, and JavaScript, I'm comfortable learning new tools and supporting teams across service, administration, and data operations.

Experience

Work history, roles, and key accomplishments

IL

Junior Data Analyst Intern

InsightPeak Analytics Ltd

Nov 2025 - Apr 2026 (5 months)

Cleaned and organized records in Excel and Power Query, ensuring data quality. Built dashboards and reports to track performance trends.

Data Cleaning Excel Power Query Dashboarding Reporting Remote Collaboration

NA

Office Assistant (NYSC)

National Assembly

Dec 2023 - Oct 2024 (10 months)

Managed administrative tasks including record keeping, typing, filing, and document safekeeping. Maintained inventory and coordinated correspondence.

Administrative Support Record keeping Filing Inventory Management

WC

Outreach Personnel

Wattpad Digital Community

Mar 2023 - Aug 2024 (1 year 5 months)

Engaged users on projects and screened, edited, and reviewed content as part of a collaborative volunteer team.

Content Review Editing Community Engagement Collaboration

OH

Receptionist

Orian Hotels

Jul 2023 - Nov 2023 (4 months)

Welcomed guests and managed bookings, check-in, and check-out procedures. Handled inquiries and resolved complaints to maintain high satisfaction.

Customer Service Front Desk Operations Booking Management Complaint Resolution Cashiering Bookkeeping

WC

SIWES Intern

White Creativity

Sep 2021 - Feb 2022 (5 months)

Learned website support fundamentals and assisted with basic troubleshooting. Documented processes for internal presentation.

HTML CSS PHP Bootstrap JavaScript Troubleshooting Documentation

Education

Degrees, certifications, and relevant coursework

RU

Rivers State University

Bachelor of Science, Computer Science

2018 - 2022

Pursued a Bachelor of Science in Computer Science, gaining a strong foundation in computing and analytical skills.

MS

Methodist Comprehensive High School

High School Diploma, General Studies

2012 - 2017

Completed secondary education, earning the West African Senior School Certificate Examination (WASSCE).

Tech stack

Software and tools used professionally

JavaScript

PHP

Google Workspace

Port

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