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Eugene Kobina Koomson

@kobbykoomson

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Results-driven IT professional with expertise in web design and development and graphic design.

Ghana

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What I'm looking for

I am looking for innovative opportunities that leverage my IT expertise and foster growth.

I am an IT professional with over 6 years of experience in delivering innovative website solutions through WordPress, SEO, and graphic design. My journey has been marked by a commitment to customer-centric IT support and digital marketing, where I have successfully led teams and projects that drive business growth. Currently, I serve as the IT Manager at African Star Marine Services, where I spearhead website content management and implement proactive cybersecurity measures to safeguard sensitive data.

Throughout my career, I have honed my web development, digital marketing, and IT support skills, consistently achieving high engagement rates and customer satisfaction. My role as a Manager and Editor at Scoop-Gh has allowed me to develop my content optimization strategies further, resulting in increased site engagement and visibility. I am passionate about leveraging my expertise to create compelling digital experiences that resonate with audiences and drive results.

Experience

Work history, roles, and key accomplishments

Current

Manager & Editor

Current

Scoop-Gh

Jan 2021 - Present (4 years 6 months)

Editing and publishing content to captivate target audiences. Executing promotional campaigns to increase site engagement and optimizing content for search engine visibility.

Content Editing SEO Email Marketing Social Media Marketing Digital Marketing WordPress Communication Problem Solving Teamwork

Current

IT Specialist & Website Developer

Current

Kobby Tech Solutions

Jan 2018 - Present (7 years 6 months)

Designing, developing, and maintaining user-friendly websites using WordPress. Creating visual content and resolving technical issues to ensure seamless operations.

WordPress Adobe Photoshop IT Support Graphic Design Problem Solving Communication Teamwork Time Management

Current

IT Manager

Current

African Star Marine Services

Jan 2022 - Present (3 years 6 months)

Spearheading website content management and increasing engagement through targeted content optimization. Implementing proactive cybersecurity measures to protect sensitive data and maintain system integrity.

WordPress Cybersecurity Content Management SEO Team Leadership Digital Marketing IT Support Problem Solving Communication

Web Developer & Graphic Designer

Flylinks Travel and Tours

Jan 2023 - Apr 2023 (3 months)

Crafting and updating website content to enhance brand storytelling. Designing visual elements for marketing campaigns and increasing social media presence.

WordPress Adobe Photoshop Content Creation Digital Marketing SEO Graphic Design Communication Problem Solving Teamwork

Manager & Dispatch Rider

U4Chop Food Delivery Services

Feb 2021 - Apr 2023 (2 years 2 months)

Delivering personalized customer support and ensuring transparency in communication. Achieving high customer satisfaction ratings through exemplary service.

Customer Service Communication Problem Solving Time Management Teamwork Leadership Interpersonal Skills Relationship Building Conflict Resolution

National Service Personnel

Effia-Nkwanta Regional Hospital

Jan 2021 - Jan 2022 (1 year)

Implementing training programs for staff on ERP software and providing expert support to resolve technical issues efficiently.

ERP Software Technical Support Training Problem Solving Communication Teamwork Time Management Leadership Interpersonal Skills

Sales Personnel

Lucky Bazaar Supermarket

Jul 2016 - Jul 2016 (0 months)

Providing personalized customer support and monitoring stock levels to enhance the shopping experience.

Customer Service Sales Communication Time Management Problem Solving Teamwork Interpersonal Skills Relationship Building

IT Specialist & Website Developer

Sensor Wiafe Ltd

May 2019 - Jul 2020 (1 year 2 months)

Driving digital transformation through innovative IT projects and enhancing online presence via website development.

WordPress Adobe Photoshop Web Development Technical Support Problem Solving Communication Teamwork Digital Marketing

Intern

Ghana Armed Forces

Aug 2017 - Sep 2017 (1 month)

Providing technical assistance to users and troubleshooting computer issues efficiently.

Technical Support Troubleshooting Communication Problem Solving Teamwork Time Management Customer Service Interpersonal Skills

Sales Personnel

Hazard 10 Ventures

Jul 2015 - Jul 2015 (0 months)

Registering account holders for mobile money services and providing personalized sales assistance to meet customer needs.

Customer Service Sales Communication Problem Solving Teamwork Interpersonal Skills Relationship Building

Sales Personnel

Airtel Ghana

Mar 2014 - Apr 2014 (1 month)

Promoting and selling products to drive revenue growth and maintain strong customer relationships.

Sales Customer Service Communication Problem Solving Teamwork Relationship Building Time Management Interpersonal Skills Marketing

Education

Degrees, certifications, and relevant coursework

Ghana Communication Technology University

Bachelor of Science, Information Technology

2016 - 2020

Pursued a Bachelor of Science in Information Technology, focusing on various aspects of IT including web development, programming, and system management.

Methodist Senior High School

West African Secondary School Certificate Examination, General Education

2010 - 2013

Completed the West African Secondary School Certificate Examination, gaining foundational knowledge in various subjects and preparing for higher education.