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kishore User

@kishoreuser1

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I drive B2C growth, retention, and P&L outcomes across crypto, fintech, gaming, and consumer platforms.

India

Message

I'm leading B2C growth at Exchange1 across retention, KOLs, performance, branding, and PR, with ownership of revenue, trading volume, ROI, and P&L. I built a five-year forecast for $80M+ projected revenue and delivered a 145% revenue uplift through retention and VIP programs.

Previously, I grew revenue, retention, activation, and engagement at Classic Rummy, Angel One, Eros Now, Rizzle, and Doxtro. I've used SQL, BigQuery, lifecycle programs, experimentation, channel economics, and budget management to scale consumer growth.

Experience

Work history, roles, and key accomplishments

Current

AVP – Retention

Current

Exchange1

Oct 2025 - Present (11 months)

Owns B2C growth charter across retention, KOL, performance, branding, and PR, focusing on revenue, trading volume, ROI, and P&L. Built a 5-year growth and P&L forecast covering $80M+ projected revenue and manages ₹1Cr+ monthly budgets.

Retention KOL Networking Performance Marketing Branding PR P&L management Revenue Forecasting Budgeting ROI Trading Volume Analysis Lifecycle VIP SQL Cohort Analysis

Senior CRM Manager

Openplay Technologies

Aug 2023 - May 2025 (1 year 9 months)

Boosted net revenue by 21% through targeted, data-driven lifecycle programs. Managed ₹1Cr+ monthly CRM budgets and improved VIP player retention by 13% and APDs by 25%.

CRM Lifecycle Marketing Retention Budget Management A B Testing Data Analysis Segmentation Customer Journey Design

Campaign & Engagement Manager

Angel One

Jul 2021 - Aug 2023 (2 years 1 month)

Increased client activation by 7% and partner growth by 33% through targeted engagement programs. Used SQL and BigQuery for analysis, improving campaign ROI by 40%.

SQL BigQuery Campaign Management Engagement A B Testing CRM Personalization ROI Analysis

Retention Manager

Eros Now

Jun 2020 - Feb 2021 (8 months)

Increased premium subscriptions by 9x and revenue by 4x through strategic retention and lifecycle programs. Designed 100–150 lifecycle campaigns per month using behavioural segmentation.

Retention Lifecycle Marketing Segmentation Personalization Campaign Management Churn Reduction Product Collaboration

Product Marketing Manager

Silverlabs Pvt. Ltd.

Apr 2019 - May 2020 (1 year 1 month)

Scaled Rizzle to 1M+ Android installs through growth and product-led acquisition strategies. Managed $50K+ monthly acquisition budgets across Facebook, Google, Snapchat, and other channels.

Growth Marketing User Acquisition Budget Management A B Testing Go To Market Facebook Ads Google Ads Snapchat Ads Retention Creator Growth

Growth Marketer

Doxtro

Mar 2017 - Apr 2019 (2 years 1 month)

Scaled doctor consultations from 500 to 130,000+ through growth and customer acquisition initiatives. Achieved 60% consultation growth and 35% reduction in CPI without additional budget.

Growth Marketing Customer Acquisition Targeting Engagement CPI Optimization Network Expansion