kishan Vaghasiya
@kishanvaghasiya
I keep VoIP and messaging platforms reliable through monitoring, troubleshooting, and vendor coordination.
IndiaWhat I'm looking for
At Bankai Infotech, I monitor VoIP and messaging infrastructure, troubleshoot call failures, PDD, low ASR, fake DLR, SMPP connectivity, and routing issues. I analyze SIP traces and PCAP files in Wireshark, coordinate with international carriers, and support SLA-compliant operations using I-MAX, Sansay, and Datadog.
Previously at Deftbox Solutions, I developed FastAPI backend APIs for a flight booking platform, integrated payment gateways, optimized database queries, and deployed services on AWS and Linux. I’m also interested in sales and presales roles where I can combine telecom product understanding with client interaction.
Experience
Work history, roles, and key accomplishments
NOC Engineer
Bankai Infotech
Mar 2025 - Present (1 year 5 months)
Monitor VoIP and messaging infrastructure to ensure high availability and service reliability. Troubleshoot call failures, PDD issues, low ASR, and fake DLR problems, and coordinate with international carriers and vendors.
Education
Degrees, certifications, and relevant coursework
Marwadi University
Master of Computer Applications, Computer Applications
2023 - 2025
Pursued a Master of Computer Applications degree, focusing on advanced computing and application development.
Saurashtra University
Bachelor of Computer Applications, Computer Applications
2020 - 2023
Completed a Bachelor of Computer Applications degree, building a foundation in computer science and programming.
Availability
Location
IndiaAuthorized to work in
Job categories
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