Amewusika Tamakloe
@amewusikatamakloe1
Detail-oriented administrative professional skilled in data entry and office support.
GhanaWhat I'm looking for
I am a detail-oriented Administrative Assistant with hands-on experience in office administration, data entry, and customer support gained through roles at SSNIT and Vodafone Ghana.
I have a proven track record of maintaining accurate records, organizing filing systems, preparing reports, and supporting teams to meet KPIs. My practical experience includes CRM use, correspondence handling, and calendar management.
I hold a BSc in Human Resources Management from Central University and bring strong organizational skills, a 60 WPM typing speed, and proficiency in Microsoft Office to streamline operations and improve efficiency.
I am motivated to contribute reliable administrative support, prioritize tasks effectively, and help organizations maintain accurate documentation and excellent customer service.
Experience
Work history, roles, and key accomplishments
Customer Experience Agent
Vodafone Ghana
Mar 2018 - Dec 2019 (1 year 9 months)
Documented customer interactions and maintained CRM records, analyzed feedback trends to recommend process improvements, and consistently met team KPIs to support performance.
Data Entry Clerk
SSNIT
Sep 2017 - Aug 2018 (11 months)
Entered and verified data to maintain compliance and efficiency, prepared daily summaries and reports, and organized electronic and physical filing systems to reduce discrepancies.
Customer Care Representative
Ghana Commercial Bank
Jul 2013 - Oct 2013 (3 months)
Assisted customers with banking forms and processed requests, maintained accurate account records, and prepared monthly reports to ensure timely follow-up on inquiries.
Office Assistant
SSNIT
Jul 2012 - Oct 2012 (3 months)
Drafted contracts, managed correspondence and office calendars, provided scanning and filing support, and processed supply requisitions to streamline office operations.
Teacher (Community Service)
Jesus Grammar School
Jul 2011 - Sep 2011 (2 months)
Managed student records and assessments, coordinated extracurricular activities, and maintained documentation to support academic programs.
Education
Degrees, certifications, and relevant coursework
Central University, Accra
Bachelor of Science, Human Resources Management
Completed a Bachelor of Science in Human Resources Management at Central University, Accra, graduating in 2015.
Aburi Girls Senior High School
High School Diploma, General Secondary Education
Completed secondary education and obtained a High School Diploma in 2009.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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