Open to opportunities

kim User

@kimuser3

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Detail-oriented school worker passionate about helping others.

United States

Message

What I'm looking for

I am looking for a role that offers growth opportunities and allows me to make a positive impact.

I am a dedicated professional with extensive experience in various roles within the educational and customer service sectors. My journey began at Herod Elementary School, where I worked as a Food Service Worker for over 15 years, ensuring food safety and quality while maintaining a clean and organized environment. My commitment to excellence was evident in my ability to prepare large batches of food and uphold sanitation standards, which contributed to a positive dining experience for students.

In addition to my food service experience, I served as a Custodian at Herod Elementary School, where I took pride in maintaining a clean and safe environment for both students and staff. My attention to detail and proactive approach in notifying management about repairs ensured that the school remained a welcoming place for learning. I have also gained valuable customer service experience in various roles, including as an Insurance Verifier and Store Wide Floater, where I honed my communication and interpersonal skills while assisting customers and enhancing their satisfaction.

Experience

Work history, roles, and key accomplishments

Food Service Worker

HISD, Herod Elementary School

Aug 2002 - Nov 2017 (15 years 3 months)

Upheld food safety standards at all times, verifying compliance with all sanitation and safety requirements. Prepared large batches of cafeteria food according to standard recipes. Stored food in designated areas following wrapping, dating, food safety, and rotation procedures.

Inventory Management

Custodian

Herod Elementary School

Jun 2012 - Aug 2014 (2 years 2 months)

Maintained accountability for building keys, master keys, and access cards. Cleaned public restrooms and classrooms, including scrubbing sinks, toilets, countertops, and mirrors to mitigate germs and risk of illness. Mopped and vacuumed floors and dusted furniture to maintain an organized, professional appearance at all times.

Inventory Management Equipment Notification Waste Management

Insurance Verifier

Monitor Medical

Jun 2006 - Jan 2007 (7 months)

Explained key information regarding products and services to customers to encourage informed decision-making. Verified insurance for medical benefits for patients, along with transferring information to the customer service representative to contact patients in a timely manner. Removed and forwarded patients files to appropriate office where files were processed.

Customer Service

Store Wide Floater

Kroger's Grocery Store

Jun 1994 - Jan 2002 (7 years 7 months)

Customer Service Product Knowledge Customer Satisfaction

K-

Jewelry Associate

K-Mart

Jul 1989 - Jan 1991 (1 year 6 months)

Upheld consistent visual merchandising standards and used product knowledge to assist and suggest products to customers. Performed daily activities in a timely manner, including housekeeping and inventory management. Sold jewelry, fixed watches, and restocked makeup display cases.

Product Knowledge Inventory Management Sales

Restaurant Waitress

Foley's Department Store

May 1988 - May 1989 (1 year)

Maintained indoor and outdoor dining areas by removing trash, wiping down tables, and restocking napkin dispensers. Waited on tables, cleaned dishes, and cooked food for the customers.

Table Service Customer Service Dining Area Maintenance