Kim Miller

Served as administrative lead supporting two managers, coordinating executive schedules, travel, and performing management personnel actions. Created standardized purchase card forms and streamlined onboarding processes, while also providing training to staff on travel systems and federal regulations.

Directed field operations to ensure 100% completion of the census count for over 60,000 households, creating video training content and maintaining full compliance with federal protocols. Managed 50+ Supervisors and indirectly oversaw more than 250 Enumerators, applying critical thinking to solve field-related issues and adapt to logistical challenges.

Supervised field teams and brand ambassadors for national campaigns, overseeing hiring, training, scheduling, inventory, and vendor coordination for large-scale events. Coordinated multi-city promotional tours, ensuring consistent branding and logistics execution, and tracked KPIs to submit detailed post-event reports to clients.

Operated a certified travel agency, providing training, booking, and policy guidance, while negotiating contracts with suppliers for increased commissions. Implemented marketing strategies that increased client retention and referral business, and created custom travel experiences tailored to client needs.

Currently pursuing a Master of Business Administration, expected to be completed by December 2024. This program focuses on advanced business principles and management strategies.

Grade: 3.4

Completed a Bachelor of Science in Marketing with a minor in Organizational Leadership. This program provided a strong foundation in marketing principles and leadership skills.