Kimberly User

I’m an operations-driven Executive Assistant with cross-functional experience spanning aviation, luxury travel coordination, and healthcare support. I’m known for managing high-level operations, streamlining workflows, and supporting executives in fast-paced, high-stakes environments—especially in remote settings.

At Arik Air, I provided high-level administrative and operational support to senior leadership, managing executive calendars, meetings, travel logistics, and confidential communications. I also prepared reports, presentations, and internal documentation to support executive decision-making.

Before that, I worked as a Flight Operations Safety Auditor, conducting operational safety audits to ensure compliance with aviation standards. I reviewed flight procedures and safety protocols, identified risks, and recommended corrective actions—bringing a disciplined, safety-first mindset to every coordination task.

As a self-employed Travel Consultant / Destination Manager, I designed customized luxury and business travel itineraries and handled end-to-end coordination, including bookings, client inquiries, problem resolution, and travel adjustments. Today, in healthcare support, I’m building practical capability in patient care planning and care coordination, while also developing premium travel/concierge digital offerings and exploring medical tourism service collaboration.