Open to opportunities

Kimberly Deuda

@kimberlydeuda

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Ambitious virtual assistant with strong interpersonal skills.

Philippines

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What I'm looking for

I am looking for a role that allows me to utilize my communication skills and grow within a supportive team environment.

I am an ambitious and adaptable professional with a strong foundation in customer care and virtual assistance. My journey began with a Bachelor of Arts in Journalism, which honed my communication skills and attention to detail. I have gained valuable experience through various roles, including a Virtual Assistant Internship at Bicol University and as a Customer Service Representative at Teleperformance, where I developed a keen ability to handle customer complaints and provide effective solutions.

Throughout my career, I have demonstrated my capability as a Lead Generation Specialist at Change 3 Enterprises, where I successfully established relationships with business customers and gathered crucial information. My role as a Recruiter at Dempsey Resource Management Inc. further enhanced my skills in identifying hiring needs and sourcing candidates. I am eager to leverage my strong interpersonal skills and adaptability to contribute positively to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

Virtual Assistant Internship

The VA Bar

May 2025 - Jun 2025 (1 month)

Completed a Virtual Assistant Internship focusing on key digital marketing tasks. Gained practical experience in email marketing, lead generation, and social media management. Utilized LinkedIn for professional networking and optimization.

Email Marketing Lead Generation Social Media Management Digital Marketing

ESL Teacher

JP Network English Corp.

Nov 2024 - May 2025 (6 months)

Provided instruction in reading, writing, speaking, and listening to students. Kept accurate records of student progress and growth. Adapted curriculum to meet the needs of individual students.

Listening Instruction Curriculum Adaptation

Recruiter

Dempsey Resource Management Inc.

Jan 2024 - Jun 2024 (5 months)

Identified future hiring needs and designed comprehensive job descriptions. Sourced candidates through databases and social media platforms. Conducted interviews to assess candidate suitability.

Hiring Needs Identification Candidate Sourcing Databases Interviewing

Lead Generation Specialist

Change 3 Enterprises

Jul 2021 - Dec 2021 (5 months)

Made outbound calls to gather information on potential customers. Followed up on previous communications to schedule appointments. Convinced business customers and established professional relationships.

Outbound Calling Appointment Setting

Customer Service Representative

Teleperformance

Jun 2015 - Jan 2019 (3 years 7 months)

Handled customer complaints and provided effective solutions as a Fraud Analyst. Followed up with customers to ensure satisfaction and resolve issues. Maintained accurate customer accounts and records, making product recommendations.

Customer Satisfaction Fraud Analysis

Broadcast Journalist

Bicol TV

Jul 2013 - Jan 2015 (1 year 6 months)

Maintained high journalistic integrity by conducting thorough research and fact-checking. Wrote and edited news articles for broadcast. Ensured accuracy and reliability in all reports.

Research Fact Checking News Writing News Editing News Reporting

Education

Degrees, certifications, and relevant coursework

Bicol University

Bachelor of Arts, Journalism

Completed coursework covering journalistic principles, media ethics, and news reporting. Developed skills in writing, editing, and multimedia storytelling.