KC

Open to opportunities

Kimberly Clarke

@kimberlyclarke

I deliver responsive customer service and efficient office administration.

What I'm looking for

I'm looking for an opportunity to contribute to an organization's success by using my customer service, communication, problem-solving, and office administration skills.

I've supported customers and office operations at Km2 Solutions, Massy Trading, and Unborn Justice, handling inquiries, records, emails, appointments, and administrative tasks.

I also bring guest-facing experience from Sandy Lane Hotel and retail experience from Dover Market. I'm customer-service oriented, adaptable, team-oriented, and focused on clear communication and problem-solving.

Experience

Work history, roles, and key accomplishments

KS

Customer Service Agent

Km2 Solutions

Nov 2023 - Jun 2025 (1 year 7 months)

Responded to customer inquiries via phone, email, or chat, resolved complaints professionally, and maintained accurate records.

Customer Service Problem Solving Documentation

DM

Cashier/Merchandiser

Dover Market

Jan 2020 - May 2020 (4 months)

Provided customer service, processed payments, issued receipts and refunds, and managed cash drawer accuracy.

Cash Handling Customer Service Point of Sale Merchandising

SH

Guest Service Agent

Sandy Lane Hotel

Oct 2017 - Dec 2019 (2 years 2 months)

Welcomed guests, managed check-in/out, handled reservations, provided information, and fulfilled guest requests.

Guest Relations Reservations Front Desk Operations Customer Service

UJ

Office Assistant (Intern)

Unborn Justice

Jul 2026 - Present (1 month)

Performed data entry and record updates, managed office supplies, and assisted with document handling and visitor support.

Data Entry Records Management Office Administration Customer Service

MT

Receptionist

Massy Trading

Dec 2025 - Present (8 months)

Greeted visitors, managed phone calls and emails, scheduled appointments, and maintained office records and mail.

Receptionist Duties Email Management Scheduling Records Management

Education

Degrees, certifications, and relevant coursework

BB

Barbados Vocational Training Board

Certificate, Office Procedures

Completed a Certificate in Office Procedures.

SS

St James Secondary School

Secondary School Diploma, General Studies

2014 - 2019

Attended St James Secondary School from 2014 to 2019, achieving CXC qualifications in English, Math, and Chemistry.

Tech stack

Software and tools used professionally

iCloud

Warmly

Interested in hiring Kimberly?

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