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kikin hasibuan

@kikinhasibuan

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Quality Analyst with 5+ years in AI data labeling, content moderation, and digital marketing.

Indonesia

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What I'm looking for

I am seeking roles where I can lead QA and AI labeling projects, collaborate with cross-functional teams, drive KPI excellence, and grow into senior quality or project management positions.

I am a Quality Analyst with over five years of experience in AI data labeling, content moderation, and digital marketing, committed to delivering near-perfect KPI compliance and reliable quality reporting.

I hold an MBA from Asia University Taiwan (GPA 3.71) and a Cum Laude BA from the University of Indonesia, and I combine academic rigor with practical project delivery.

At Bytedance I led AI labeling projects, conducted RCA, managed calibrations with BPO partners, and supported hiring and training efforts to meet global quality standards.

I have additional experience in Google Ads campaign support, research assistance, marketing strategy, retail operations, and public-facing roles such as MC and volunteer coordination, and I bring strong stakeholder management and communication skills.

Experience

Work history, roles, and key accomplishments

Current

Quality Analyst

Current

Bytedance

Oct 2022 - Present (3 years)

Led AI labeling projects and delivered weekly quality reports, achieving nearly 100% KPI compliance and conducting RCA to resolve recurring issues.

Data Labeling Quality Assurance KPI Tracking Root Cause Analysis Stakeholder Management Reporting

Safety Labelling Specialist

Bytedance

Mar 2021 - Oct 2022 (1 year 7 months)

Ensured compliance with content policies for sensitive cases and improved AI data accuracy through calibration sessions and policy enforcement.

Content Moderation Compliance Policies Data Labeling Quality Control AI Training Data

Digital Marketing Consultant

TDCX

Apr 2019 - Apr 2020 (1 year)

Provided inbound/outbound support for Google Ads, optimized campaigns and resolved technical client issues across Google products to improve campaign performance.

Google Ads Campaign Optimization Google Analytics Customer Support Technical Troubleshooting BPO

Research & Teaching Assistant

Asia University

Feb 2018 - Jan 2019 (11 months)

Supported academic research and classroom operations, assisting with data analysis and instructional activities for faculty and students.

Research Assistance SPSS AMOS Data Analysis Academic Administration Presentation

Content Moderator

Accenture

Aug 2016 - Sep 2017 (1 year 1 month)

Led data labeling and policy compliance for the Indonesian market, ensuring adherence to client policies and security standards.

Content Moderation Compliance Policies Data Labeling Client Communication QA

Marketing Executive

PT. Surya MedicAnda Lestari

Sep 2013 - Jun 2016 (2 years 9 months)

Developed marketing strategies and client acquisition initiatives, managed exhibitions and produced performance reports to drive business growth.

Marketing Strategy Client Acquisition Event Management Reporting Campaign Execution

Assistant Manager

PT. Hero Supermarket Tbk

Nov 2012 - Jun 2013 (7 months)

Oversaw the launch of three Giant supermarket outlets, managing inventory forecasting and supplier negotiations to support store openings.

Store Opening Inventory Forecasting Operations Management

Education

Degrees, certifications, and relevant coursework

Asia University Taiwan

Master of Business Administration, Business Administration

2017 - 2019

Grade: GPA 3.71

Activities and societies: MBA Scholarship Awardee; Student Ambassador; English Teaching Assistant; Reviewer, School Website; Outstanding Paper Award (EST 2018 Conference)

Completed an MBA program with a GPA of 3.71, awarded an MBA scholarship and participated in university activities such as student ambassador and teaching assistant roles.

University of Indonesia

Bachelor of Arts, History

2008 - 2012

Grade: Cum Laude

Activities and societies: Event coordination and MC roles; Volunteer, CIMB Niaga Bangun Rumah (2014); Top 20 Finalist, CIMB Niaga-Khazanah Asia Scholarship (2013)

Earned a Bachelor of Arts in History with Cum Laude honors and engaged in event coordination and volunteer activities during studies.