Veynindia Pardede
@veynindiapardede
Content Analyst and Team Lead specializing in quality, moderation, and AI/LLM evaluation.
IndonesiaWhat I'm looking for
I’m a Content Analyst and Team Leader with a track record across online media, search quality, and AI evaluation. I’ve worked as a Social Media Review Analyst, Content Moderator, and QC Team Lead—always driven by “100% accuracy,” strong communication, and being very attentive to details.
Most recently, I’ve supported AI/LLM work by designing and testing prompts, fine-tuning open-source LLMs with curated datasets, and evaluating outputs for accuracy, tone, consistency, relevance, safety, and cultural sensitivity. I bring a practical, people-first leadership style from managing 15–20 moderators and 20+ agents, combining problem-solving with clear reporting, SOP development, and continuous process improvement.
Experience
Work history, roles, and key accomplishments
Designed and tested prompts for LLM tasks, and fine-tuned open-source LLMs using curated datasets. Evaluated outputs for accuracy, tone, consistency, and relevance, while documenting and supporting Indonesian and English market language quality and safety policy alignment.
Search Quality Improvement Lead
Gini Talent
Jul 2025 - Aug 2025 (1 month)
Evaluated and improved search engine results to ensure accuracy, relevance, and quality. Analyzed data, reviewed content, identified issues, and implemented quality assurance measures with actionable feedback.
Moderated and investigated content data inquiries using client policies and procedures via spreadsheet tools. Analyzed and interpreted digital platform data to improve user experience, participating in calibration reviews to stay aligned with rapidly changing guidelines.
Quality Control (QC) Team Lead
MolaTV
Dec 2023 - Apr 2024 (4 months)
Led a QC team of 20+ agents and escalated issues to other divisions for resolution. Produced daily, weekly, and monthly operational reports to support performance tracking.
Content Analyst Team Lead
Gear Inc
Apr 2023 - Nov 2023 (7 months)
Managed moderation operations and monitored agent performance across soft and hard skills. Led 15–20 moderators to achieve KPIs, delivering coaching, calibration, training, and analytics, and developed SOPs to meet individual and team targets.
Monitored video and social media content quality to ensure community guideline compliance. Identified fraud trends and patterns, delivered quality inspection reports, escalated items for second-line moderation, and supported continuous improvements to quality standards.
Moderated and resolved content data inquiries using client spreadsheet-based processes and policies. Interpreted digital platform data to improve user experience and participated in weekly calibration to reduce ambiguity while staying current with evolving guidelines.
Journalist / Reporter
Detik.com
Jun 2016 - Mar 2019 (2 years 9 months)
Wrote hard news, lifestyle, and feature stories for detik.com and conducted interviews and translations for entertainment coverage. Covered major events abroad and interviewed a wide range of musicians and public figures.
Floor Director Intern
Trans 7
Jan 2015 - Present (11 years 5 months)
Coordinated television, advertising, and film production activities and ensured smooth communication across the on-set team. Acted as a liaison between the producer and participants, including cast, guests, and audience.
Education
Degrees, certifications, and relevant coursework
Universitas Multimedia Nusantara
S1, Communication Science
2012 - 2016
Grade: GPA 3.34
Completed S1 in Communication Science at Universitas Multimedia Nusantara (2012–2016), achieving GPA 3.34.
Availability
Location
IndonesiaAuthorized to work in
Job categories
Skills
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