Kikelomo Adekoya

I’m a patient-focused healthcare professional and trained Virtual Assistant, offering a rare combination of clinical grounding and remote administrative expertise. I bring direct exposure to patient intake, medical documentation, and care coordination, alongside 2+ years managing calendars, inboxes, records, and communications in fast-paced remote roles.

As a Phlebotomist, I perform venipuncture and fingerstick blood draws while verifying patient identity and reviewing history before every procedure. I handle patient registration, billing, and appointment coordination, enter sample data into computer systems, and maintain strict infection control, safety, and regulatory compliance—always with a strong confidentiality mindset.

In my Administrative Virtual Assistant work, I deliver high-level remote executive support by managing calendars, inboxes, and presentations for leadership. I’ve also reduced email clutter by 40% through strategic organization and improved data accuracy by 30% through detailed web research and meticulous data entry.

Earlier, as a Customer Support Agent / Sales Associate, I handled 100+ weekly customer inquiries across multiple channels with a 95% satisfaction rate, and I boosted sales by 20% through upselling. Now, I’m seeking to bring this blend of clinical literacy and virtual-assistant efficiency to a remote Medical Virtual Assistant role supporting providers, clinics, or telehealth teams.