Annie Esen

I am a detail-oriented Medical Virtual Assistant with hands-on remote experience supporting telehealth providers and healthcare organizations. I manage patient intake, appointment scheduling, EMR/EHR management, insurance verification, and medical billing support with strong HIPAA knowledge.

Across multiple telemedicine roles I coordinated 30–50 virtual appointments weekly, completed intake for 100+ new patients with 98% accuracy, and maintained 300+ patient records with 98% accuracy. I helped reduce claim delays by 15–20% and improved appointment flow and documentation reliability for virtual clinics.

I am reliable, organized, and efficient at handling high-volume administrative tasks, managing inboxes and calendars, and supporting providers to reduce administrative workload. I am open to full-time or part-time remote roles and comfortable working across time zones.