Kieranna Adams
@kierannaadams
Dedicated customer service professional with strong organizational skills.
United KingdomWhat I'm looking for
My name is Kieranna Adams, and I am a dedicated customer service professional with a strong background in various roles, including customer service assistant and delivery assistant. I have developed a keen ability to ensure customer satisfaction while maintaining high standards of organization and efficiency in my work. My experience in the retail sector has equipped me with the skills necessary to thrive in fast-paced environments.
Throughout my career, I have demonstrated my commitment to quality and safety, particularly during my time at Tesco, where I focused on stock rotation and food safety precautions. My recent role as a delivery assistant at AO allowed me to further hone my customer service skills while delivering and installing electrical equipment. I take pride in my ability to interact with customers from diverse backgrounds, ensuring their needs are met and exceeded.
Experience
Work history, roles, and key accomplishments
Delivery Assistant
AO
Jan 2023 - Present (2 years 6 months)
Responsible for the delivery and installation of electrical equipment, strictly following all safety procedures. Engaged with diverse customers and collaborated effectively with a permanent partner and other team members.
Customer Service Assistant
Tesco
Dec 2021 - Dec 2022 (1 year)
Managed chilled and frozen departments, implementing first-in, first-out stock rotation and adhering to food safety precautions. Received in-house training for chemical handling and focused on customer satisfaction and organization.
Work Experience Placement
Help 4 Special Children
Oct 2017 - Nov 2018 (1 year 1 month)
Ensured the quality of products, organized stock, and provided excellent customer service. Prepared work areas for the next shift by correctly storing equipment and following established procedures.
Education
Degrees, certifications, and relevant coursework
Castle View Academy
GCSE, General Studies
Achieved primary qualifications in English, Maths, and Science. Completed GCSE subject choices in Performing Arts, Art and Design, Geography, and Catering.
City of Portsmouth College
Qualification in Uniformed Public Services, Uniformed Public Services
Obtained qualifications in Uniformed Public Services at Level 2 and Level 3 with extension. Achieved Functional English and Maths with Merit in Spoken Language.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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