Kichauna Goldson
@kichaunagoldson1
Dedicated administrative assistant with extensive customer service experience.
What I'm looking for
I am an experienced administrative assistant with a strong background in customer service and clerical duties. Over the years, I have honed my skills in managing telephone communications, processing customer orders, and ensuring that clients receive the correct products. My role at Sign Craft Ltd. has allowed me to develop a keen eye for detail and a commitment to providing excellent service.
In addition to my administrative experience, I have worked as a pharmacy technician, where I gained valuable insights into healthcare and customer interactions. My internship at Consumer Pharmacy further solidified my ability to handle prescriptions and assist customers effectively. I am currently pursuing a Bachelor of Science in Health Sciences, which complements my practical experience and enhances my understanding of the healthcare field.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Sign Craft Ltd.
Feb 2010 - Present (15 years 4 months)
Responsible for answering and directing telephone calls, performing customer service duties, contacting buyers and suppliers, ensuring customers receive correct finished products, and managing orders and receipts.
Pharmacy Technician
Consumer Pharmacy
Feb 2012 - Jul 2015 (3 years 5 months)
Gained experience in clerical tasks, customer service, data collection, filling and reviewing prescriptions, and assisting customers with over-the-counter drugs during an internship.
Administrative Assistant
Providence Methodist Basic School
Mar 2008 - Apr 2014 (6 years 1 month)
Volunteered to enter and manage students' data online and file and retrieve student files to support the administrative functions of the school.
Sales Clerk
Jewelry King
Jun 2007 - Jul 2007 (1 month)
Assisted customers with jewelry purchases and provided support with other products during the summer season.
Receptionist
ODM Limited
Jun 2006 - Apr 2007 (10 months)
Handled telephone calls, performed customer service duties, managed receipts from walk-in customers, and conducted medical-related tests such as urinalysis.
Volunteer Technician
X-ray Department
Mar 2005 - Mar 2005 (0 months)
Provided volunteer services as a technician and filing clerk in the X-ray department, assisting with administrative tasks.
Education
Degrees, certifications, and relevant coursework
University of the West Indies
Bachelor of Science, Pure and Applied Sciences
2020 -
Pursuing a Bachelor of Science in Pure and Applied Sciences, focusing on various scientific disciplines.
University of the People
Bachelor of Science, Health Sciences
2022 -
Studying Health Care Sciences to gain knowledge and skills relevant to the healthcare industry.
All American Institute of Medical Sciences
Pharmacy Technician Certificate, Pharmacy Technician
2012 - 2012
Obtained a Pharmacy Technician certificate to prepare for a career in pharmacy and healthcare.
Portmore Community College
CAPE, CAPE
2007 - 2008
Completed CAPE (A Levels) with subjects including Biology, Chemistry, Environmental Science, and Communication Studies.
IOA English
TESOL Certificate, Teaching English
2008 - 2008
Completed a TESOL Certificate to enhance teaching skills in English to speakers of other languages.
Holy Trinity High School
CXC, CXC
2001 - 2005
Completed CXC (O Levels) with subjects including Accounting, Biology, Chemistry, and English Language.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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