Lydia Mwangi
@lydiamwangi
Administrative professional with strong customer service and finance expertise.
What I'm looking for
I am an administrative professional with a robust background in customer service and finance. My experience as an Account Assistant at The Nairobi Hospital has honed my skills in managing financial records, ensuring accurate invoicing, and compiling revenue reports. I thrive in dynamic environments and am adaptable, quickly learning new systems to enhance operational efficiency.
Previously, I served as an Administrative Assistant at KAM Pharmacy Wholesale Limited, where I was responsible for various administrative operations, including inventory management and procurement. My ability to maintain strong relationships with suppliers and optimize procurement processes has been instrumental in ensuring timely disbursement of funds. I am committed to upholding confidentiality policies and financial regulations in all my endeavors.
Experience
Work history, roles, and key accomplishments
Account Assistant/Cashier
The Nairobi Hospital
Aug 2021 - Present (3 years 11 months)
Responsible for documenting daily revenues, ensuring accurate invoicing, and compiling revenue reports. Enforced credit policies and ensured compliance with insurance guidelines while managing patient registration and booking.
Administrative Assistant
KAM Pharmacy Wholesale Limited
Mar 2019 - Aug 2021 (2 years 5 months)
Managed administrative operations including inventory management, procurement, and audits. Maintained supplier relationships and handled financial tasks such as account reconciliation and report preparation.
Customer Service Representative
Mondo Ride Limited
Jul 2018 - Jan 2019 (6 months)
Maintained accurate records of customer interactions and resolved issues related to bookings and customer dissatisfaction. Ensured efficient follow-up and support for all customer inquiries.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor of Business Management, Banking and Finance
2013 - 2016
Grade: Second Class Honours-Upper division
Studied Banking and Finance, focusing on financial management, procurement processes, and compliance with financial regulations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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