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Khateeb Khan

@khateebkhan

Customer Service Associate at NoBroker, helping customers complete digital rental agreements and verify payments.

At NoBroker, I assist customers with drafting, verifying, and finalizing digital rental agreements. I also process payments and maintain accurate records of interactions and transactions.

Previously, I handled customer queries and escalations at Flipkart, where I verified data, categorized tickets, and resolved issues. At Cinepolis, I supported daily hospitality operations, including bookings, data entry, and POS operations.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate

Current

NoBroker

Jul 2026 - Present (3 months)

Assist customers through the process of drafting, verifying, and finalizing digital rental agreements. Process and verify payment transactions securely and address customer inquiries regarding agreement terms and payment status.

Customer Support Data Handling Payment Processing Compliance Documentation Communication Skills Problem Solving

Customer Care Associate

Flipkart

Jul 2025 - Jul 2026 (1 year)

Handle customer queries, complaints, and escalations with accuracy and professionalism. Maintain records, follow SOPs, and perform data verification and ticket categorization.

Customer Support Data Verification Ticket Categorization Issue Resolution SOP Adherence Quality Assurance

Hospitality Associate

Cinepolis

Jan 2024 - Dec 2025 (1 year 11 months)

Manage customer interactions and provide efficient service support. Coordinate with teams to maintain smooth daily operations and handle bookings, data entry, POS operations, and service records.

Customer Service POS Operation Data Entry Booking Management Team Coordination Problem Solving