Open to opportunities

Vikrant Ghodinde

@vikrantghodinde

Message

I am a customer service professional skilled in sales, store operations, cash handling, and events.

India

Message

What I'm looking for

I seek a customer-facing role in a collaborative company where I can apply sales, store and events experience, grow into leadership, and improve customer satisfaction.

I am a customer-focused professional with hands-on experience as a Customer Service Executive Associate at Adlabs Imagica Entertainment, where I supported sales, store operations, cash handling and merchandise promotion.

I completed a Bachelor of Science and holds certifications including an advanced diploma in computer applications, MS-CIT, and an advanced diploma in Health and Fire Safety, which complement my operational and safety knowledge.

I bring strong multitasking, team reporting, and events-management experience, and I am committed to improving customer satisfaction and operational efficiency while developing my capabilities within a growth-oriented company.

Experience

Work history, roles, and key accomplishments

Customer Service Executive Associate

Adlabs Imagica Entertainment

Mar 2019 - Jun 2025 (6 years 3 months)

Provided customer service and sales support through merchandise promotion, and managed store operations and cash handling. Maintained daily team performance records and coordinated event logistics for onsite promotions and operations.

Customer Service Sales Store Management Inventory Management Event Management MS Office Multitasking

Education

Degrees, certifications, and relevant coursework

Sushma Patil Junior College

Higher Secondary Certificate, Higher Secondary

Completed Higher Secondary Certificate at Sushma Patil Junior College.

C.K. Thakur Vidyalaya

Secondary School Certificate, Secondary Education

Completed Secondary School Certificate at C.K. Thakur Vidyalaya.

Arunodaya University Institute of Health and Fire Safety Worldwide

Bachelor of Science, Health and Fire Safety

Activities and societies: Completed advanced diploma in computer application; Maharashtra State Certificate in Information Technology (MS-CIT); completed advanced diploma in Health and Fire Safety; extracurricular interests include football, photography, and reading.

Bachelor of Science in Health and Fire Safety from Arunodaya University Institute of Health and Fire Safety Worldwide.