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khaoula UserKU
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khaoula User

@khaoulauser

Customer service professional with account management experience at Think Technoloji and guest support at Nakai Resort.

Turkey
Message

At Think Technoloji, I managed international client accounts, handled enquiries about financial products and services, and provided ongoing support with portfolio questions and trading activities.

At Nakai Resort, I managed guest check-ins and check-outs, responded to enquiries, and created social media content. I also organised social activities, game nights, and local tours.

As an English Language Instructor across language schools, corporate clients, and freelance work, I delivered General and Business English training. I supported students through WhatsApp, tracked progress, and prepared learning materials and monthly reports.

Experience

Work history, roles, and key accomplishments

AB

Event Host & Volunteer Coordinator

Art Camp Sa Bukid

Nov 2024 - Nov 2024 (0 months)

Co-hosted a three-day art, yoga and camping retreat for over 100 attendees, contributing to guest experience and event coordination. Coordinated event logistics, managed volunteers, and collaborated with local businesses to secure sponsorships.

Education

Degrees, certifications, and relevant coursework

Hassan II University logoHU

Hassan II University

Bachelor of Arts, English Studies

Bachelor of Arts in English Studies from Hassan II University.

IA

IAU

Master of Arts, English Language and Literature

Master of Arts in English Language and Literature from IAU.

Tech stack

Software and tools used professionally

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