Khadija Amina
@khadijaamina
E-commerce operations and sales leader who streamlines vendor experiences and scales growth across digital marketplaces.
What I'm looking for
I’m an E-commerce Operations and Sales leader with a track record of managing complex marketplace operations and driving growth. I focus on streamlining processes, enhancing operational efficiency, and optimizing customer and vendor experiences to improve performance and profitability.
In my recent roles, I’ve validated and executed action plans aligned to business objectives, led sales planning and commercial targets, and designed new processes to boost productivity. I also coordinate cross-functional workflows—like testing new features with technical teams and aligning payment tracking and verification with finance—to keep operations running smoothly.
Before that, I strengthened vendor ecosystems and service coverage: expanding driver networks and improving app experiences, consulting and training women-owned SMEs to grow via marketplaces, and leading vendor success and onboarding programs through seller enablement. I’m equally committed to people development, sharing practical skills through training, coaching, and an adjunct instructor role in personal development.
Experience
Work history, roles, and key accomplishments
Professional Coach
Ecole Nationale d'Ingénieurs de Tunis
Jan 2018 - Jan 2019 (1 year)
Worked as a Professional Coach under the volunteer experience program, supporting coaching initiatives.
Volunteer Coach
INJAZ Al Arab
Jan 2014 - Jan 2019 (5 years)
Served as a Volunteer Coach for INJAZ Al Arab, supporting coaching activities over multiple years.
Marketing Assistant
Conect Tunisia
Sep 2014 - Nov 2014 (2 months)
Contributed to organizing the 2nd edition of Job Connect 2014, one of Tunisia's leading job fairs.
Education
Degrees, certifications, and relevant coursework
École Supérieure d'Économie Numérique
Master’s Degree in E-commerce, E-commerce
2009 - 2011
Earned a Master’s degree in E-commerce from École Supérieure d'Économie Numérique from 2009 to 2011.
Institut Supérieur de Comptabilité et d'Administration des Entreprises
Bachelor’s Degree in Management Information System, Management Information System
2006 - 2009
Earned a Bachelor’s degree in Management Information System from Institut Supérieur de Comptabilité et d'Administration des Entreprises from 2006 to 2009.
Availability
Location
Authorized to work in
Job categories
Skills
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