Open to opportunities

ataa sallam

@ataasallam

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Operations and logistics professional at Noon E-commerce who coordinated fulfillment, inventory, and hub operations.

United Arab Emirates

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At Noon E-commerce, I coordinated shipping, receiving, and warehouse operations, monitored dispatches to Last Mile hubs, and followed up on shipment queues, quality, and safety.

At Retail E-commerce Ventures, I worked across fulfillment and vendor onboarding, helped create logistics processes, and developed training and SOPs for e-commerce brands. I also onboarded over 100 vendors into a dropship portal and created reports and data trackers to identify operational issues.

Most recently, as an Account Operations Manager contractor for a US-based client, I coordinated daily account operations, oversaw sales representatives, and monitored performance and workflow. My background also includes operations control at Abou Ghaly Motors, SIXT EGYPT, and landlord coordination at June Homes.

Experience

Work history, roles, and key accomplishments

Account Operations Manager

Independent Contractor

Oct 2025 - Oct 2026 (1 year)

Managed day-to-day operations for a client account focused on sales and lead generation. Oversaw sales representatives and coordinated daily activities to support account objectives.

Operations Management Sales Lead Generation Team Coordination Performance Monitoring Process Management

Operations Controller

Abou Ghaly Motors

Nov 2024 - Oct 2025 (11 months)

Functioned as the primary liaison between SIXT Egypt and SIXT Germany. Managed rental agreement invoice corrections, oversaw inventory management, and coordinated vehicle reservations and transfers.

Operations Management Inventory Management Invoice Correction Compliance Audit Ticketing Systems Fleet Management Cross functional Coordination

Landlords Team Member

June Homes

Oct 2024 - Feb 2025 (4 months)

Acted as a liaison between landlords and the internal customer support team, ensuring effective communication and alignment. Coordinated with landlords to resolve property-related issues and facilitated maintenance requests.

Communication Skills Stakeholder Management Issue Resolution Record keeping Customer Support

Logistics Team Leader

Noon E-commerce S.A.E

Nov 2023 - Oct 2024 (11 months)

Oversaw shipping, receiving, and warehouse personnel, and supervised ground operations. Monitored dispatches, quality projects, and health and safety observations.

Logistics Management Warehouse operations Team Leadership Quality Control Health and Safety Asset Management Customer Complaints Handling

Orders Fulfillment and Logistics Coordination Supervisor

Retail E-commerce Ventures

Jun 2022 - Sep 2023 (1 year 3 months)

Reviewed and worked with team leaders to maintain SOPs, QA checks, and training materials. Managed team data, reported on operational blockers, and conducted coaching and performance reviews.

SOP Management Quality Assurance Team Leadership Data Management Performance Reviews Process Improvement HR systems

Orders Fulfillment and Vendor Onboarding Team Leader

Retail E-commerce Ventures

Oct 2021 - Jun 2022 (8 months)

Managed and moderated the fulfillment coordinators team, exported and reconciled compliance data for vendors, and created training and SOPs for US e-commerce brands.

Team Management Vendor Onboarding Compliance Inventory Management SOP Development Training KPI Monitoring Process Optimization

Orders Fulfillment VA

Retail E-commerce Ventures

Sep 2020 - Oct 2021 (1 year 1 month)

Coordinated between customer support and vendors, tracked shipments, and answered over 100 order fulfillment inquiries weekly. Onboarded over 100 vendors into the dropship portal.

Order Fulfilment Vendor Management Customer Support Data Analysis Reporting Dropshipping Communication Skills

Research Assistant

The American University in Cairo

Jan 2019 - Dec 2019 (11 months)

Carried out experiments and research according to protocols, collected and logged experimental data, and conducted statistical analyses. Prepared graphs, spreadsheets, and presentation materials.

Research Data Collection Statistical Analysis Laboratory Equipment Presentation Skills Proofreading