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Pooja Sanil

@poojasanil

Energetic business operations manager with a focus on efficiency.

United Arab Emirates

What I'm looking for

I am looking for a role that fosters team collaboration and offers opportunities for growth and innovation.

I am an energetic and results-driven managerial professional with proven experience in multi-branch coordination, team leadership, and operational streamlining. My expertise lies in transforming day-to-day operations into efficient, high-performing systems. I am skilled in building team accountability, enhancing productivity, and fostering a culture of excellence.

In my recent role as a Business Operations Manager at Womans Innovations, I oversaw daily operations across multiple branches, implementing SOPs that improved workflow and service consistency. I successfully increased monthly sales by 20% through strategic promotions and service bundling, while also managing hiring, onboarding, and performance for over 30 employees, creating a more engaged and accountable team.

My commitment to client satisfaction led to a significant improvement in our Google rating from 3.2 to 4.4 through effective feedback systems and regular staff training. I standardized operational processes across branches, enhancing communication and efficiency, which resulted in an overall increase in branch performance. I thrive on bringing structure, energy, and continuous improvement to organizational operations.

Experience

Work history, roles, and key accomplishments

Womans Innovations logoWI

Business Operations Manager

Womans Innovations

Jan 2023 - Jan 2025 (2 years)

Oversaw daily operations across multiple branches, implementing SOPs that improved workflow and service consistency. Increased monthly sales by 20% through strategic promotions and service bundling. Managed hiring and performance for 30+ employees, boosting client satisfaction and improving Google rating from 3.2 to 4.4.

Education

Degrees, certifications, and relevant coursework

WI

Womans Innovations

Business Operations

2023 - 2025

Currently serving as Business Operations Manager, overseeing daily operations and implementing SOPs to enhance workflow and service quality.

University of West London logoUL

University of West London

Bachelor of Arts, Airline and Airport Management

2020 - 2023

Studied BA(Hons) Airline and Airport Management, focusing on operational efficiency and service consistency in the airline industry.

Tech stack

Software and tools used professionally

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Pooja Sanil - Business Operations Manager - Womans Innovations | Himalayas