I'm looking for a customer-focused communications or administrative role where I can coordinate operations, support diverse teams, create welcoming service experiences, and contribute to efficient, high-quality processes.
Open to opportunities
Keyana Smith
@keyanasmith
I coordinate high-touch front office operations, customer service, and security teams.
United StatesWhat I'm looking for
I've supported patient-facing operations at One Medical through GardaWorld, supervising security officers, responding to incidents, and maintaining a welcoming, secure environment for patients, staff, and visitors.
I also managed workflows for 40+ real estate transactions at Making Moves Realty Group, keeping documentation and deadlines accurate while helping reduce turnaround times by 5%. Across customer service and lab operations, I've resolved guest concerns, processed high transaction volumes, supervised volunteers, and delivered 98% data-entry accuracy.
Experience
Work history, roles, and key accomplishments
Current
Supervised daily activities of a team of 3-4 security officers, ensuring adherence to safety protocols and procedures. Maintained a welcoming atmosphere in a patient-facing role at a One Medical extended care facility.
Education
Degrees, certifications, and relevant coursework
PS
Pensacola High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
United StatesAuthorized to work in
Website
keyana.smith.exprealty.comSalary expectations
40k-80k USD
Social media
Job categories
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