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Kevin Taylor

@kevintaylor1

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Field Sales Advisor at Rivian who generated over $1 million in sales in a single quarter.

United States

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At Rivian, I guided customers through purchases, pre-orders, and product education, building relationships through consultative selling. I generated over $1 million in sales during my first quarter and ranked among the Top 3 sales performers.

At Apple, I troubleshot iOS and macOS devices, performed diagnostics, and coordinated external repairs when needed. I also handled repair and sales transactions while contributing ideas to improve the employee and customer experience.

Experience

Work history, roles, and key accomplishments

Field Sales Advisor (Inside Sales)

Rivian

Aug 2023 - May 2026 (2 years 9 months)

Delivered a customer-first experience by guiding customers through purchases, pre-orders, and product education while building trust and long-term relationships. Generated over $1 million in sales during the first quarter, consistently ranking among the top 3 sales performers.

Consultative Selling Customer Engagement CRM Salesforce Pipeline Management KPI Monitoring Microsoft Office Communication Skills Teamwork Event Planning

Sales & Technical Expert Specialist

Apple

Sep 2019 - Jul 2023 (3 years 10 months)

Troubleshot and resolved customer issues with iOS and macOS devices, including email setup, data backup, and device repair check-ins. Performed diagnostics and problem-solving to address software and hardware issues, coordinating efficient in-store or external repairs.

iOS MacOS Troubleshooting Diagnostics Customer Service Repair Coordination Teamwork Sales Transactions