At Booking Holdings, I built a new Business Excellence team and a Process Intelligence Center of Excellence in Romania. I delivered $40M+ in value using process intelligence across multiple brands.
I established a corporate Lean strategy for Finance to support AI implementation, including a training curriculum and deployment roadmap. I also worked between business and technology teams to deliver AI, LLM, and workflow programs using Celonis.
Previously, I developed the Aetna Business Excellence model at CVS / AETNA and led Kaizen events. Across my career, I’ve delivered process improvement initiatives in healthcare, financial services, manufacturing, and technology.

