At Defense Logistics Agency, I supported enterprise continuous improvement deployments and helped implement strategic transformation for the HQ CPI Program Management Office. I designed a standardized Business Process Narrative procedure and mapped 504 Business Enterprise Architecture processes for automation.
I also created a Professional Skills Self-Assessment that informed a new training program, and developed an internal Human Centered Design program with training and an AI prompt playbook. My work included supporting CPI projects and helping government personnel apply improvement methods.
At SRC and SRCTec, I developed a continuous improvement infrastructure and streamlined material returns from three processes to one with an automated system. I also designed an automated process for contracting entries that eliminated CARs and reduced processing time by 40%.
Earlier, at Giesecke & Devrient, I helped reduce plant-wide scrap by 50% and led the merger of three departments into Lean cells that tripled daily production output. At TTI Floorcare, I worked on distribution center improvements, including projects that saved $106,000 and $117,000 per year.
