Kevin HolochKH
Open to opportunities

Kevin Holoch

@kevinholoch

Innovative senior leader in insurance operations and digital transformation.

United States

What I'm looking for

I am seeking a role that fosters innovation, promotes employee engagement, and offers opportunities for strategic leadership in insurance operations.

I am an innovative and strategic senior leader in insurance operations with a proven track record of facilitating digital transformation and driving key results in fast-paced environments. My expertise lies in navigating industry challenges through research, protocol design, and performance upgrades in Property & Casualty (P&C) insurance. I excel in liaising between stakeholders and implementing creative solutions that enhance customer experience and retention.

Throughout my career, I have successfully overseen operational execution of claims, managed large teams, and implemented significant cost-saving initiatives. Notable achievements include launching a mobile estimating platform, coordinating FEMA responses for catastrophic events, and leading a Complex Claims Unit that returned $9M in accuracy. My commitment to fostering a culture of engagement and recruiting top talent has consistently resulted in exceeding revenue and growth objectives.

Experience

Work history, roles, and key accomplishments

AS
Current

Director - P&C Claims & Global Housing

Assurant

Jan 2019 - Present (6 years 4 months)

Oversaw field claim operations for claims adjudication across the US and Canada. Headed strategic planning and execution for functions such as digital transformation, employee engagement, leadership development, large and complex claims oversight, and expense management. Built a specialty Complex Claims Unit from the ground up to return $9M of accuracy in year one and year two.

FI

Medical Claims Manager

Farmers Insurance

Jan 2013 - Present (12 years 4 months)

Managed a team of 100+, with accountabilities in seven states and Canada. Oversaw medical and personal injury protection claims, with specific ownership of litigated files and arbitration adjudication. Oversaw re-design and implementation of the Independent Medical Examination program to reduce litigation costs, decreasing expenses by $1.3M in 2014.

FI

Property Claims Manager

Farmers Insurance

Jan 2007 - Present (18 years 4 months)

Led a staff of 62 claims professionals in MN and WI across all phases of operations, including customer service, strategic planning, quality control, production, and financial oversight. Drafted and sponsored proactive contractor reform legislation and testified at a senate committee hearing, which resulted in successful enactment of new laws. Developed an industry-leading shingle recycling progra

Education

Degrees, certifications, and relevant coursework

The Institutes logoTI

The Institutes

Associates in General Insurance (AINS), General Insurance

Earned an Associate's degree in General Insurance from The Institutes. Acquired foundational knowledge and professional skills in the insurance industry.

Southern Illinois University, Carbondale logoSC

Southern Illinois University, Carbondale

Bachelors in Administration of Justice, Administration of Justice

Completed a Bachelor's degree focusing on the administration of justice. Gained comprehensive knowledge in legal frameworks and justice systems.

Southern Illinois University, Carbondale logoSC

Southern Illinois University, Carbondale

Associates in Law Enforcement Intelligence Analysis, Law Enforcement Intelligence Analysis

Obtained an Associate's degree specializing in law enforcement intelligence analysis. Developed skills in data interpretation and strategic analysis for law enforcement.

Tech stack

Software and tools used professionally

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