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Ketwaana Washington

@ketwaanawashington

Customer service representative with United States Postal Service mail processing and customer-facing experience at Ups.

United States
Message

At United States Postal Service, I sorted and routed mail, operated mail-processing equipment, and handled parcels that needed special attention.

I also trained new workers and searched directories to find correct addresses for redirected mail.

As a Clerk at Ups, I answered customer questions, handled complaints, and maintained files and database systems.

My experience includes SAP software, Microsoft Office software, and mail and barcode sorting equipment. I also bring experience handling patient confidentiality and responding to patients’ needs with calmness.

Experience

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Education

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MS

Manley High School

High School Diploma, General Studies

1999 - 2003

Attended Manley High School from 1999 to 2003, completing some college general studies.

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