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Ketan Dhakate

@ketandhakate

I lead telecom OSS/BSS presales, shaping solutions, bids, demos, and high-value deals.

I lead the global presales team at Mobile Technologies in Dubai, designing OSS/BSS solutions for MNO, MVNO, and IoT-VNO clients. I run solution architecture discussions, POCs, sandbox demos, and RFP/RFI responses through technical sign-off.

Previously at Covalensedigital, I supported winning digital transformation and billing projects for Africell, National Telecom Thailand, Light Storm, and SmarTone. I translated client use cases into end-to-end architectures, BOMs, BOQs, effort estimates, tailored demos, and bid strategies.

My telecom experience spans CRM, billing, self-care, interconnect, roaming, service provisioning, product catalogues, and Oracle communications products. I've also worked closely with MTN Irancell on change management, VoLTE, Wi-Fi, MNP, and digital transformation initiatives.

Experience

Work history, roles, and key accomplishments

Current

Manager Presales

Current

Mobile Technologies

Aug 2023 - Present (3 years 1 month)

Heading global presales team, leading solution consulting and architecture discussions for MNO/MVNO and IoT-VNO clients. Spearheaded RFP/RFI responses, POC execution, and demo lab environments.

Pre Sales Solution Consulting RFP RFI POC Demonstration OSS BSS MVNO MVNE IoT Solutions Architect Stakeholder Management

Senior Presales Consultant

Covalensedigital

Feb 2021 - Aug 2023 (2 years 6 months)

Accountable for RFP discussions, creating deal briefs, and defining end-to-end solution architecture. Managed projects for greenfield MNO, MVNO, MVNE, and IoT, and won deals including Africell and SmarTone.

Pre Sales RFP Solutions Architect BOM BOQ Demonstration POC MVNO MVNE IoT Team Management

Presales Solution Consultant

Covalensedigital

Dec 2019 - Feb 2021 (1 year 2 months)

Focused on NAM, Europe, and Middle East regions for bid and presales activities. Streamlined presales processes, managed RFPs/RFIs, and provided BOM and effort estimations.

Pre Sales RFP RFI BOM Effort Estimation Oracle BSS MVNO MVNE IoT SWOT Analysis Demonstration

Presales Consultant

Ameyo (Drishti Soft Solution)

May 2019 - Dec 2019 (7 months)

Responsible for domestic and international RFPs and change requests for contact centre solutions. Provided BOM, server sizing, and identified product components for deployment.

Pre Sales RFP Contact Centres BOM Server Sizing Solution Design

Associate Solution Consultant

Tecnotree Convergence Ltd.

May 2018 - May 2019 (1 year)

Managed client requirements and provided high-level solutions for telecom operators. Engaged with architects and third-party vendors to design end-to-end flows and ensure solution quality.

Requirement analysis Solution Design Telecommunications OSS BSS CRM Billing ETOM Jira BDD Stakeholder Management

Associate Product Manager

Tecnotree Convergence Ltd.

Mar 2018 - May 2018 (2 months)

Participated in standard and premium bids, performing feasibility studies, compliance, gap analysis, and effort estimation. Conducted product demonstrations and provided training on OSS/BSS products.

Product Management BIDS RFP RFI Gap Analysis Effort Estimation Demonstration Training OSS BSS ETOM

Management Trainee

Tecnotree Convergence Ltd.

Jan 2015 - May 2016 (1 year 4 months)

Worked on legacy product CLF, providing solutions for client requirements and scoping end-to-end with process flow diagrams. Handled RFP for Egypt Etisalat covering Billing, CRM, and Subscription Management.

RFP Solution Design Telecommunications CLF Billing CRM Process Flow