Shika Lohar
@keshikalohar
I manage business banking relationships, loan documentation, and SME client portfolios.
IndiaWhat I'm looking for
At ICICI Bank’s Business Banking Group, I managed SME and corporate client portfolios, strengthening retention and identifying cross-selling opportunities through regular engagement.
I reviewed loan documentation covering terms, interest rates, repayment schedules, collateral, and regulatory requirements, while coordinating with credit and operations teams for smooth disbursements and query resolution. I build client trust through transparent, personalised communication and timely support.
With an MBA in Human Resource Management and Marketing, I also bring experience in customer relationship management, customer satisfaction assessment, and HR employee-engagement initiatives.
Experience
Work history, roles, and key accomplishments
Relationship Manager (Deputy Manager II)
ICICI Bank Ltd
Jan 2023 - Nov 2025 (2 years 10 months)
Managed a portfolio of SME and corporate clients, driving retention and identifying cross-selling opportunities. Reviewed loan documentation and coordinated with internal teams to ensure smooth disbursement and query resolution.
Education
Degrees, certifications, and relevant coursework
North Eastern Regional Institute of Management
Master of Business Administration, Human Resource Management & Marketing
2020 - 2022
Pursued an MBA specializing in Human Resource Management and Marketing, gaining skills in client relationship management and loan documentation review.
Unity College of Arts and Commerce
Bachelor of Commerce, Accounting & Finance
2017 - 2020
Completed a Bachelor of Commerce with a focus on Accounting and Finance, building a strong foundation in financial principles.
Holy Cross Higher Secondary School
Higher Secondary Certificate, Commerce
2015 - 2017
Completed Higher Secondary education in Commerce, with subjects including Accounting, Finance, and Entrepreneurship.
Carewell School
Secondary School Certificate, Information Technology
Completed Secondary School education with Information Technology as a subject.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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