Keshia Burse
@keshiaburse
Mortgage claims analyst seeking Carrington Mortgage Services’ Default FHA Claims QA Analyst I role.
United StatesWhat I'm looking for
At CoreLogic, I reviewed foreclosure claims for accuracy, completeness, and compliance, and researched mortgage default histories, servicing records, and claim documentation to determine responsibility for post-foreclosure costs. I also served as a liaison between GMAC Mortgage and HUD to resolve disputes involving mortgage insurance funds.
At Wells Fargo Real Estate Tax Services, I analyzed and reconciled mortgage servicing and real estate tax data, reviewed escrow analyses, and performed quality control for tax disbursements. I currently operate a multi-channel reselling and e-commerce business, managing listings, fulfillment, customer service, and returns while analyzing sales and inventory data.
Experience
Work history, roles, and key accomplishments
Self-Employed Business Owner
Self-Employed
Feb 2013 - Present (13 years 8 months)
Owns and operates a multi-channel reselling and e-commerce business, overseeing procurement, listing optimization, order fulfillment, customer service, and returns management. Implements process improvements and analyzes sales and inventory data to optimize margins and forecast demand.
Balanced and submitted multi-million dollar wire transfers for property tax payments, analyzed and reconciled mortgage servicing and real estate tax data, and reviewed escrow analyses. Performed quality control, mitigated financial risk, and mentored team members on policy and procedure.
Loss Analyst
CoreLogic
Jun 2011 - Oct 2012 (1 year 4 months)
Served as a liaison between GMAC Mortgage and HUD to research and resolve final disputes involving mortgage insurance funds. Performed detailed quality control reviews of foreclosure claims to ensure accuracy, completeness, and compliance.
Processed deposits, withdrawals, and change orders for drive-thru and lobby customers. Performed account maintenance, responded to customer inquiries, and handled high-volume cash transactions with drawer balancing and vault responsibilities.
Education
Degrees, certifications, and relevant coursework
San Antonio College
Court Reporting Studies, Court Reporting
Studied Court Reporting at San Antonio College.
Judson Senior High School
High School Diploma, General Studies
Earned a High School Diploma from Judson Senior High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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