Open to opportunities

Duc Lam

@duclam

Message

I am a mortgage professional with 20 years experience in risk and compliance for default mortgage.

United States

Message

I have worked with multiple financial service companies focusing mainly on mortgages and auto loans. I am a flexible worker who gained working knowledge in bankruptcy, loss mitigation, escrow, and document and loan administration.

Experience

Work history, roles, and key accomplishments

Quality Management / Business Risk Specialist 3

U.S. Bank

Dec 2014 - Sep 2023 (8 years 9 months)

First line of defense that supports the respective business lines to ensure adherence to all applicable policies and procedures to avoid risk to U.S. Bank or its customers. The testing involved ensuring accuracy around regulatory, investor, and bank requirements. Tested processes including Mortgage Performing, Mortgage Default, Consumer Loan, Cash Management (SME), and BLQA target testing (SME).

Compliance Compliance Testing Procedural Documentation Risk Control Subject Matter Expertise

Loan Administration Analyst

Nationstar Mortgage

Mar 2008 - Aug 2014 (6 years 5 months)

Audited fixed rate, adjustable rate mortgage, and DSI loans that were boarded into the system. Made corrections to the borrowers’ accounts such as interest rates and P&I’s, and applied correct payment amount in LSAMS. Worked on various special projects provided by the managers to maintain compliance with federal and state guidelines. Processed Loan Modification that were ready to be booked.

Loan Processing Compliance Procedural Documentation Mortgage Loss Prevention