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Keshav Keshav

@keshavkeshav

Recent IT graduate skilled in GeM workflows, customer service, and technical support.

India
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What I'm looking for

I seek an entry-to-mid-level IT or operations role where I can apply GeM experience, technical support skills, and customer-focused leadership while growing in a collaborative, innovative team.

I am a recent Information Technology graduate with hands-on experience in technical support, front-end tasks, and Government e-Marketplace (GeM) operations. My education and roles have given me a practical foundation in IT processes and stakeholder communication.

As a supervisor at Union Foods LLP, I led teams in fast-paced environments, managed inventory and scheduling, and maintained strict operational and safety standards. I consistently focused on customer satisfaction and process improvement to boost productivity and service quality.

At CSIR I worked as a technical team member handling requirements, billing, GeM buyer and seller workflows, and order execution with attention to compliance and accuracy. I bridge technical details and non-technical stakeholders to ensure smooth project delivery.

I bring strong Microsoft Office skills, analytical problem-solving, and teamwork to roles that value innovation and continuous learning. I am eager to contribute to an organization that encourages professional growth and operational excellence.

Experience

Work history, roles, and key accomplishments

CR

Technical Team Member

Council of Scientific & Industrial Research

Sep 2021 - Aug 2022 (11 months)

Supported procurement and front-end tasks on the Government e-Marketplace, handling requirement gathering, billing, and order execution to streamline workflows and ensure compliance. Coordinated vendor interactions and maintained high accuracy in listings and transactions.

Education

Degrees, certifications, and relevant coursework

Humber College logoHC

Humber College

Information Technology Solutions

2022 - 2024

Completed a program in Information Technology Solutions at Humber College from September 2022 to April 2024.

Amity University logoAU

Amity University

Bachelor of Computer Applications, Computer Applications

2018 - 2021

Completed a Bachelor of Computer Applications at Amity University from July 2018 to April 2021.

Tech stack

Software and tools used professionally

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Keshav Keshav - Supervisor - Union Foods LLP | Himalayas