Kerrin Smith

Prepare high school seniors for the college experience by communicating academic expectations and fostering writing skills through genre recognition and reflection-based exercises. Evaluate student improvement through graded assignments, participation, and peer review.

Managed customer service and inventory operations, including wholesale account communication and developing inventory systems. Produced and maintained website content, social media copy, and newsletters while supporting event workflow and logistics.

Provided discourse-specific writing mentorship in the university library and supported students in meeting academic writing goals. Applied APA and MLA style guidance and developed training materials and classroom workshops for writing center users.

Advised customers on purchases using product expertise, particularly for fiber arts and crafts, while solving customer queries to maximize satisfaction. Organized and stocked the sales floor using the company inventory system and completed point-of-sale transactions.

Created marketing copy for press releases, programs, and advertisements, and designed promotional materials including flyers and print/digital ads. Supported grant applications for stage productions and provided theatrical technical support.

Managed textbook inventory and shipments by recording items in and out of store inventory and supporting student understanding of purchasing systems. Trained staff during semester surges and performed inventory duties related to loss prevention.

Supervised barista staff to support efficient workflow, hygiene standards, and customer satisfaction, while training staff on drink recipes and food preparation. Managed inventory to reduce ingredient waste and handled opening/closing procedures including cash tills and deposits.

Supported faculty during an immersive international education program and led workshops providing feedback on student writing across multiple genres. Assisted with logistics and presented a staged reading of an original play.

Activities and societies: Independent publication of thesis poetry collection, Ear to the Ground; creative writing and editing; publication design; writing pedagogy; bookbinding.

Earned an MFA in Creative Writing and Publishing Arts, including thesis poetry collection publication (Ear to the Ground). Coursework covered creative writing/editing, publication design, writing pedagogy, and bookbinding.

Activities and societies: Literary and media criticism; content writing.

Earned a Bachelor of Arts in English with coursework in literary and media criticism and content writing.