Kasee Poat
@kaseepoat
Writer and communication professional offering editing, proofreading, and actionable feedback.
What I'm looking for
I’m a motivated and enthusiastic writer and communication professional with a passion for writing and writer development. I’m skilled in editing, proofreading, and story creation, and I provide valuable, actionable feedback with concise and efficient editing for creative and academic writing.
I’m knowledgeable in various formats including APA, MLA, and Chicago, and I’m comfortable working across different citation requirements. I also bring strong digital writing confidence through Google Workspace and the Microsoft Office Suite.
In my recent manager roles, I focus on creating a cohesive, friendly environment, using active listening and a positive attitude to solve problems and recommend solutions for customers and colleagues. I’ve trained and coached multiple new team members and supported communication and conflict management for a team of seven employees.
I’m excited to blend communication and writing practice with my TEFL pathway—planning and delivering English lessons, supporting small group learning, and offering one-on-one guidance. I currently tutor virtual students in English and contribute to themed community events as a Building Ambassador, strengthening my writing, mediation, and communication skills.
Experience
Work history, roles, and key accomplishments
Assists in creating a cohesive, friendly retail environment by coordinating with customers and coworkers, using active listening and problem-solving to provide recommendations. Trains and coaches new team members on register operations, customer care, shipment/restocking, and online orders to improve team cohesion and customer satisfaction.
Retail Store Manager
Mind Games
Apr 2024 - Aug 2025 (1 year 4 months)
Managed customer care activities and oversaw employee training while coordinating communication and supporting conflict management for a team of seven. Developed merchandising strategies to display toys and board games to encourage customer demonstrations and engagement.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Arts, English
Pursuing a Bachelor of Arts in English at Southern New Hampshire University, scheduled to graduate in Dec. 2025.
TEFL Organization
TEFL Certification, Teaching English as a Foreign Language (TEFL)
Activities and societies: Supports small group learning and provides one-on-one guidance; observes and practices classroom management, student assessment, and constructive feedback.
Completing TEFL certification, including a student teaching/practicum from Nov. 2025 to Jan. 2026, focused on assisting a lead TEFL instructor with planning and delivering English lessons.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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