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Keri Bartow

@keribartow

Customer service professional specializing in issue resolution, financial transactions, and compliant health regulation training.

United States
Message

What I'm looking for

I’m looking for a customer-facing role where I can resolve issues fast, handle transactions accurately, and support compliance. I want a team that values clear communication, continuous improvement, and opportunities to train and mentor new staff.

I’m a customer service professional with a proven track record in issue resolution, financial transactions, and building strong relationships through effective communication. I’m known for greeting clients with a respectful attitude, maintaining rapport, and keeping interactions organized and up to date.

In my current role as a Receptionist, I handle incoming calls, direct callers appropriately, and manage detailed records of inquiries and complaints. I resolve customer issues by listening carefully, using de-escalation techniques when needed, and providing solutions that fit each person’s needs.

I also help ensure operational compliance by maintaining health regulation adherence and training new staff on service techniques and food handling procedures. I bring adaptability and clerical support strengths, including accurate data entry, cashier duties when required, and coordinating with other departments to support efficient customer service.

Experience

Work history, roles, and key accomplishments

TN

Customer Service Rep

True North

Jan 2020 - Jan 2026 (6 years)

Ensured food safety and equipment operational compliance by maintaining refrigeration and heating systems and keeping products within FDA regulations. Trained and mentored new employees, handled cashier duties with accuracy, validated orders, and completed shift paperwork.

Education

Degrees, certifications, and relevant coursework

TN

True North

Customer Service

2020 - 2026

Worked as a Customer Service Representative at True North in Cuyahoga Falls, OH from 2020 to 2026.

BS

Brecksville-Broadview Heights High School

Attended Brecksville-Broadview Heights High School.

Tech stack

Software and tools used professionally

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