Kenneth Sintim Edu Baffoe
@kennethsintimedubaffoe1
Energetic and resourceful professional seeking challenging opportunities.
GhanaWhat I'm looking for
I am an energetic and resourceful individual with a strong background in customer service and technical support. My experience spans various roles, including Supervisor at Mitnis Logistics and Courier, where I honed my leadership skills, and Assistant Technical Officer at the Office of the President, where I contributed to communication strategies.
Throughout my career, I have demonstrated my ability to assist customers effectively, whether it was signing them up for insurance at Milvik Ghana Limited or providing technical support as a Data Entry Clerk for the Electoral Commission of Ghana. My educational background in Information Technology, complemented by certifications in networking, has equipped me with the technical skills necessary to excel in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Supervisor
Mitnis Logistics And Courier Service
Mar 2021 - Present (4 years 4 months)
Supervised logistics and courier operations, ensuring efficient service delivery. Managed daily tasks and team performance to optimize operational flow.
Assistant Technical Officer
Office Of The President
Jan 2017 - Present (8 years 6 months)
Provided technical support within the Communication Department at Jubilee House. Assisted with communication systems and related technical issues.
Tigo Insurance Agent
Milvik Ghana Limited
Nov 2014 - Present (10 years 8 months)
Assisted customers with signing up for Tigo and Bima insurance products. Provided necessary support and resolved inquiries for insurance clients.
Polling Officer/Presiding Officer
Electoral Commission Of Ghana
Dec 2012 - Present (12 years 7 months)
Served as a Polling Officer and Presiding Officer during the December 2012 elections. Managed polling station operations and ensured fair electoral procedures.
Customer Sales Representative
Genius Technologies Solutions
Aug 2012 - Present (12 years 11 months)
Provided customers with information regarding products and services, addressing inquiries. Resolved product and service-related problems to ensure customer satisfaction.
Data Entry Clerk and Computer Technician
Electoral Commission Of Ghana
Mar 2012 - Present (13 years 4 months)
Performed data entry tasks and provided computer technician support during electoral processes. Ensured accurate record-keeping and system functionality.
Marketing Executive
Abromedia
Mar 2008 - Present (17 years 4 months)
Marketed audio-visual past question CDs to various Junior High Schools. Engaged in graphic designing and production of educational materials.
Computer Networks Technician
Broadway Computer Services
Oct 2005 - Present (19 years 9 months)
Assisted with P2P LAN networking, troubleshooting network problems, and sharing resources. Provided customer support for hardware issues and internet browsing in the internet cafe.
Data Entry
K.Hammah Memorial Clinic
Jul 2005 - Present (20 years)
Recorded receipts of payments made by patients and managed records of medicines. Entered data for staff attendance and patient information in the accounts department.
Education
Degrees, certifications, and relevant coursework
Advance Information Technology Institute
Associate, Cisco Certified Networking Technology
Completed a program focused on Cisco Certified Networking, gaining expertise in network infrastructure and management.
National Institutes of Information Technology (NIIT)
Advanced Certificate, Information Technology
Acquired an Advanced Certificate in Information Technology, covering fundamental concepts and practical applications.
Datus Secondary School
Senior Secondary Certificate Examination (SSCE), General Studies
Completed secondary education, earning the Senior Secondary Certificate Examination.
Availability
Location
GhanaAuthorized to work in
Job categories
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