Open to opportunities

goodness mbah

@goodnessmbah1

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Highly competent IT professional with a passion for database management.

Ghana

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What I'm looking for

I am looking for a role that challenges me and allows for growth.

I am a highly competent IT professional with a proven track record in networking and managing databases. My strong technical skills, combined with excellent interpersonal abilities, enable me to effectively interact with a diverse range of clients. I thrive on challenges that allow me to grow and enhance my IT skills, and I am dedicated to using my technical expertise to benefit organizations and individuals alike.

Throughout my career, I have held various roles that have honed my abilities in data management and administrative support. As a Biostatistician at Habana Medical Service, I contributed to the establishment of systems for health information updates and assisted in the technical supervision of health statistics. My experience as an Administrator and Administrative Assistant has further developed my organizational skills and attention to detail, ensuring that I can manage multiple tasks efficiently while maintaining high standards of work.

I am a punctual and motivated individual, eager to bring my skills to a dynamic team. I am particularly drawn to roles that allow me to leverage my technical know-how while contributing to the success of the organization. I believe that my background and dedication to excellence will make a meaningful impact in any position I undertake.

Experience

Work history, roles, and key accomplishments

Biostatistician/Claims Officer

Habana Medical Service

Sep 2022 - Present (2 years 10 months)

Contributed to the establishment of systems for regular health information updates and assisted in the technical supervision and monitoring of health statistics. Ensured accurate coding of morbidity, mortality, and surgical procedures using ICD codes.

Database Management Data Analysis Health Information Systems

Administrator

Coral Paints

Oct 2021 - Present (3 years 9 months)

Managed inventory levels and ensured high standards of customer service. Oversaw operations across various departments, including staff training and evaluation.

Inventory Management Customer Service Staff Training Data Entry

Administrative Assistant

Tamaha Ghana

Feb 2021 - Present (4 years 5 months)

Handled customer inquiries and complaints, processing orders and transactions efficiently. Collected and analyzed customer feedback to troubleshoot problems and derive solutions.

Customer Service Data Analysis Troubleshooting Scheduling

National Service Personnel (Business Development Assistant)

Glico Pensions

Sep 2019 - Present (5 years 10 months)

Registered prospective establishments and employees, undertaking field prospecting to identify and register potential clients. Developed and maintained relationships with existing clients to ensure timely payments and retrieval of outstanding reports.

Business Development Client Relationship Management Prospecting Data Registration Report Submission

Team Leader

Enactus Tatu

Jul 2019 - Present (6 years)

Led a team in conducting community research for projects and oversaw all team activities. Distributed information to team members and determined project goals.

Team Leadership Project Management Research Goal Setting

Internship

Gridco Ghana

Jul 2018 - Present (7 years)

Read meters and recorded data hourly, and typed reports for supervisors. Organized and stored information in both paper and digital formats.

Information Management

Receptionist

Central Hospital

Jul 2017 - Present (8 years)

Ensured patient charts, paperwork, and reports were completed accurately. Filed all patient medical records and distributed medical charts to appropriate departments.

Medical Records Management Data Entry Patient Charting Document Distribution

Sales Manager

Costina Fashion House

Jan 2014 - Present (11 years 6 months)

Assisted customers in selecting goods and services, maintaining a high level of customer service. Handled customer complaints and ensured stock levels were well maintained.

Sales Customer Service Stock Management

Education

Degrees, certifications, and relevant coursework

Ghana Senior High School

SSSCE, General Science

Obtained the Senior Secondary School Certificate Examination with a focus on General Science. Developed foundational knowledge across various scientific disciplines.

Kwame Nkrumah University For Science And Technology

Bachelor of Science, Information Technology

Pursued a Bachelor of Science in Information Technology, gaining comprehensive knowledge in IT principles and applications. Developed strong technical skills relevant to the field.

Tamale Technical University

Higher National Diploma, Information Technology

Completed a Higher National Diploma in Information Technology, focusing on practical IT skills and database management. Acquired a solid foundation in networking and IT systems.