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Kenneth Rivers

@kennethrivers

I’m an Area Manager focused on operations excellence, team development, and driving sales growth across multiple locations.

United States
Message

What I'm looking for

I’m looking to lead multi-location operations where I can improve workflows, control costs, and build high-performing teams through coaching, training, and data-driven planning. I want a role that values customer satisfaction and consistent performance.

I’m an Area Manager with experience overseeing multiple business locations to maintain seamless operations and high standards. I combine strategic planning and resource management to optimize performance, improve workflow, and reduce costs through better operational procedures.

I lead cross-functional teams to enhance operational efficiency and drive sales growth. I develop training programs that raise staff performance and customer service standards, and I use sales data to identify trends and implement strategic marketing initiatives.

I’m known for proactive staff management, quality assurance, and strong relationship building. I handle inventory management to minimize waste, run regular performance evaluations with constructive feedback, and use problem-solving and continuous process improvement to help teams consistently exceed company goals.

Experience

Work history, roles, and key accomplishments

MR

Area Manager

Martins Restaurant

Apr 2022 - Jan 2026 (3 years 9 months)

Led cross-functional teams to enhance operational efficiency and drive sales growth at Martins Restaurant. Developed training programs, analyzed sales data, managed inventory, and implemented process improvements to reduce costs and improve customer service standards.

Education

Degrees, certifications, and relevant coursework

Gardner-Webb University logoGU

Gardner-Webb University

Business Administration

2011 -

Activities and societies: Full-Ride Scholarship (awarded in 2007 for NCAA football); Receiver/Defensive End for Gardner-Webb Bulldogs; Vice President of Amnesty Club.

Studied Business Administration at Gardner-Webb. Received a full-ride scholarship and was involved in football and campus leadership.

Tech stack

Software and tools used professionally

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