Kennedy Obadiegwu
@kennedyobadiegwu
Marketing and customer service professional driving lead generation and exceptional customer experiences.
BrazilWhat I'm looking for
I thrive in customer-facing environments, with a strong “Capability to Collaborate in a Daily Operations & Customer Service Team” mindset. I managed incoming customer inquiries, complaints, and requests via phone, email, chat, and social media, while upholding a high standard of integrity and discipline through prompt, professional responses.
As a Marketing Manager, I focused on enhancing lead generation and increasing brand visibility, achieving a solid ROI within a constrained budget through dedicated product promotion and strong attention to detail. Earlier, I supported sales and customer flow as a Sales Admin/Receptionist, bridging front-desk operations with sales support—so I’m energized by new challenges and motivated to create real impact with a skilled, innovation-driven team.
Experience
Work history, roles, and key accomplishments
Daily Operations & Customer Service
Sophken Global Enterprises
Jan 2021 - Jan 2025 (4 years)
Managed incoming customer inquiries, complaints, and requests via phone, email, chat, and social media, ensuring prompt and professional responses. Improved customer service processes to boost customer satisfaction and operational efficiency.
Marketing Manager
Ken Franklin & Emeka Enterprises
Jan 2015 - Jan 2020 (5 years)
Enhanced lead generation and increased brand visibility while achieving solid ROI within a constrained budget. Promoted the company’s products and fulfilled marketing responsibilities to support business growth.
Sales Admin/Receptionist
Toldex Construction Limited
Jan 2012 - Jan 2014 (2 years)
Bridged front-desk operations and sales support to ensure customers felt welcomed and transactions were processed smoothly.
Education
Degrees, certifications, and relevant coursework
Azia Comprehensive Secondary School
West African Senior School Certificate Examination (WASSCE)
2004 - 2010
Attended Azia Comprehensive Secondary School and completed the WASSCE program.
St. John Primary School, Onitsha
First School Leaving Certificate
1998 - 2003
Completed primary education at St. John Primary School and obtained the First School Leaving Certificate.
Availability
Location
BrazilAuthorized to work in
Job categories
Skills
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