joao annes melo de carvalho
@joaoannesmelodecarva
iGaming marketing and bilingual customer service professional driving growth and excellent user experiences.
What I'm looking for
I am a marketing and customer service professional with solid experience in administrative operations and the iGaming industry, known for organization, effective communication, and a collaborative spirit.
I have developed and executed marketing strategies, managed affiliate partnerships, strengthened digital presence through social media and online campaigns, and focused on attracting international audiences to support global positioning.
I deliver results through strong relationship-building, leadership in bilingual customer service, and disciplined administrative management that improves ROI and operational performance.
Experience
Work history, roles, and key accomplishments
Internet Marketing Specialist
Kamol Cosmetic Hospital
Jan 2025 - Present (11 months)
Owned social media content and online campaign management to strengthen the hospital's digital presence and attract international patients, supporting global positioning.
Marketing and Affiliates Manager
Oriental 88
Jan 2020 - Dec 2024 (4 years 11 months)
Developed and executed marketing strategies and managed affiliate partnerships to increase traffic and optimize campaign ROI, driving measurable brand growth.
Administrative Manager
Dukinni Solucoes e Servicos
Jan 2018 - Dec 2024 (6 years 11 months)
Managed administrative operations and event coordination, improving process reliability and ensuring deadlines and corporate standards were met.
Administrative Assistant
Telefonica Vivo
Jan 2014 - Dec 2015 (1 year 11 months)
Coordinated interdepartmental communication, managed inventory control, and ensured deadlines and corporate standards were met to support operations.
Education
Degrees, certifications, and relevant coursework
FMU - Faculdades Metropolitanas Unidas
Digital Marketing, Internet Marketing
2025 - 2027
Enrolled in Internet Marketing program focusing on social media content, online campaign management, and institutional communication to strengthen brand digital presence.
Universidade Federal de Pernambuco
Biomedicine, Biomedicine
2023 - 2024
Completed coursework in Biomedicine with study period noted as 2023–2024.
Oriental 88 - Pasay Philippines
Marketing
2023 - 2024
Undertook studies or training related to Marketing and Affiliates and Public Relations in 2023–2024.
UNINASSAU
Interior Design, Interior Design
2013 - 2014
Studied Interior Design during 2013–2014 with focus on design principles and spatial planning.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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