I've delivered multilingual customer experiences in Tokyo across Aux Merveilleux de Fred and Sheena&Ippei, supporting international guests and representing a French brand at major Takashimaya and Mitsukoshi events.
At Sheena&Ippei, I provided English-language support for a clientele that was 90% international, curated neighborhood recommendations, and helped maintain a 9.3/10 Booking.com rating through swift solutions to diverse guest needs.
As an Academic Tutor at KYCS English School, I customize engaging lessons for children aged 5–11 and partnered with parents to align on learning goals. I guided a fourth-grade student to pass Eiken Grade Pre-2 on their first attempt within one year.
I'm studying International and Area Studies, Latin American Studies, and Portuguese at Tokyo University of Foreign Studies, with exchange experience at the University of Porto. I also coached Invicta Badminton Club in Porto, helping the team earn bronze at the Portuguese University Championships national finals.
