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Kendra BurpoeKB
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Kendra Burpoe

@kendraburpoe

Intake Specialist delivering accurate eligibility support through high-volume client communication.

United States
Message

What I'm looking for

I’m looking for a role where I can own client intake end-to-end, support eligibility and documentation accurately, and communicate with empathy in a high-volume environment.

I’m a high-performing Intake Specialist with 5+ years of experience supporting clients through complex systems, including Social Security services. I bring strength in eligibility assessments, documentation, and clear, high-volume communication.

Currently, as an RBT at The Perfect Child LLC / Early Autism Services, I conduct assessments, maintain detailed records, and communicate with families while coordinating care. I’m comfortable managing multiple clients weekly and keeping documentation consistently thorough.

Before that, I worked as a Patient Care Assistant at St. Vincent’s, where I supported 15–25 patients daily by documenting vitals and care updates and collaborating closely with healthcare teams. I learned how to balance urgency, accuracy, and empathy in fast-moving environments.

Earlier, as a Customer Service Rep (GS-5) with SSA, I handled 40–70+ daily calls and assisted with disability inquiries. That role sharpened my ability to handle confidential records and guide clients through complex next steps.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HU

High School (unspecified)

High School Diploma, High School

Earned a High School Diploma; the school name and dates were not provided.

Tech stack

Software and tools used professionally

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