Open to opportunities

Kemelia Hall

@kemeliahall

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Aspiring hospitality professional focused on exceptional guest experiences and continuous growth.

Jamaica

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What I'm looking for

I seek an entry-level hospitality role where I can deliver great guest experiences, continue learning, and grow into increased responsibility.

I am an aspiring hospitality and tourism professional with hands-on experience from Sandals Dunns River, where I completed high school work experience, a hospitality training program, and a subsequent contract. I bring formal customer service and food & beverage training (City & Guilds, NCTVET) along with strong communication, teamwork, and Microsoft Office skills.

I am committed to delivering excellent guest experiences, learning quickly on the job, and advancing professionally in a dynamic hospitality environment. My background combines practical frontline hospitality exposure with certifications in customer service, restaurant service, and data operation.

Experience

Work history, roles, and key accomplishments

Hospitality Trainee

Sandal Dunns River

Jul 2024 - Feb 2025 (7 months)

Completed a hospitality training program and short-term contract supporting food & beverage and guest service operations, contributing to daily service delivery and guest satisfaction.

Customer Service Food & Beverage Microsoft Word Excel Teamwork Communication Food Service Operations

Education

Degrees, certifications, and relevant coursework

Iona High School Sixth Form

Sixth Form Certificate, Secondary Education

2022 - 2024

Completed Sixth Form program with studies focused on advanced secondary subjects from September 2022 to June 2024.

Ocho Rios High School

High School Diploma, Secondary Education

2019 - 2022

Completed secondary education with CXC subjects including English A, Principles of Business, Social Studies, Integrated Science, and Mathematics from September 2019 to July 2022.

City and Guilds

City and Guilds Certificates, Vocational Qualifications

Obtained City & Guilds Level 3 qualifications in English (speaking and listening, reading and writing) and Level 2 in Customer Service, demonstrating competency in communication and service.